OPERATIONS ASSOCIATE

Operations Associate Job Description

The Office of Illinois Governor, JB Pritzker is seeking an Operations Associate to join the office. This position will be based out of either Springfield or Chicago.

Working closely with the Deputy Chief of Staff for Operations, Human Resources team and the Fiscal team, completes various administrative assignments throughout the year. The Operations Associate reports to the Deputy Director of Operations. This role is focused on the daily, reoccurring tasks that are required to keep the office operations running smoothly.

The Ideal Candidate

• Possesses 1-2+ years of administrative experience in a government space
• Has experience working with Microsoft Office, technology management, and has proven examples of completing tasks that require a high attention to detail
• Is proficient with office IT equipment and comfortable with handling common IT problems
• Is a highly organized individual and is able to manage and prioritize multiple projects at once
• Has a passion for public service and an aspiration to improve systems and processes
• Is an effective communicator, willing to assist office staff with issues as they may arise

Essential Job Functions

• Maintains the Office’s technology inventory ensuring all items are in the correct locations.
• Assists office employees with technology by troubleshooting simple problems in coordination with the State’s Dept. of Innovation and Technology (DoIT).
• Assists with the management of the Office’s vehicle fleet.
• Responsible for ensuring the tech risk assessment procedures are being followed.  
• Coordinates with other agencies to ensure Governor’s Office administrative needs are met.
• Completes all new employee operational onboarding and offboarding procedures (completes web forms, assigns/collects technology, sets up workstations, orders name tags and IDs, etc.).
• Assists fiscal and human resources teams with assignments as needed.
• Assists the Special Projects Coordinator with various tasks for the office’s larger projects.
• Assists with State Fair tasks, including being on-site for setup and tear down.
• Coordinates international travel logistics and technology requests as needed.
• Assists with inventory and technology-related FOIA requests.
• Manages facilities-related tasks (employee building access, package delivery procedures, workstation relocations, etc.).
• Serves as a point of first contact for miscellaneous employee questions and connects employees to the appropriate channels/agencies/resources.
• Maintains the Office’s telephone directory.
• Makes requests to update the Office’s webpages.
• Reports monthly and annual office headcount.
• Assists Fiscal team with physical inventory needs.
• Other duties as assigned.
• Occasional travel as well as night and weekend work may be required.

Benefits

• Health, dental, & vision insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Employee Assistance Program