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EXECUTIVE I - QUALITY ASSURANCE ADMINISTRATOR

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Nov 18, 2022
Location: 

Springfield, IL, US, 62701-1411

Job Requisition ID:  20293

Agency :  Department of Children and Family Services 
Closing Date/Time: 12/06/2022
 
Salary:   $4,982 - $7369 (Anticipating Starting Salary is $4,982)  
Job Type:   Salaried Full Time  
County:   Sangamon  
Number of Vacancies:   1  
Plan/BU:   RC062  

DIVPIN: 206294

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Posting Identification Number  20293

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Statewide Client Payment Unit Quality Assurance Administrator.  Under direction, this position will manage and coordinate quality assurance activities involving the statewide performance and production of the Client Payment Unit.  The position will provide analysis of identified statewide foster care provider cases to ensure compliance with statewide policies, rules, and procedures.  The position will recommend qualitative programs and plans geared toward the enhancement of efficiency, effectiveness, and accountability of the statewide client payment process.  This position will review and conduct special studies and in-depth research and analysis of foster care provider cases to ensure timely and accurate responses to all inquiries regarding payment received.  This position provides a great opportunity for someone who is focused on ensuring that client payment services operate in the most efficient, effective manner possible.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills and strong leadership and communication capabilities.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Job Responsibilities

1.  Serves as Statewide Client Payment Unit Quality Assurance Administrator 

2.  Recommends to management qualitative programs and plans geared toward the enhancement of efficiency, effectiveness, and accountability of the statewide client payment process

3.  Reviews and conducts special studies on the process of transferring clients from closed or downsized provider agencies in order to review and revise statewide policies and procedures for processing transition of payments and services

4. Conducts in-depth research and analysis of foster care provider cases throughout the state to ensure timely and accurate responses to all inquiries relating to payment received, including high profile cases referred from the Advocacy Office for Children and Families

5. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

1.  Requires knowledge, skill, and mental development equivalent to completion of four years of college, preferably with courses in business and public administration

2. Requires one year of progressively responsible administrative experience in a public or business organization

Preferred Qualifications (In Order of Significance)

1. 2 years of professional experience managing or conducting a quality assurance program in the budget/finance area of a public or business organization

2. 2 years of professional experience in the accounting, auditing, or financial field in a public or business organization

3. 2 years of professional experience conducting special studies and providing recommendations to management for greater effectiveness and efficiency of services in a public or business organization

4. 2 years of professional experience performing research and analysis in a public or business organization

5. 2 years of experience serving in a liaison capacity for a public or business organization

6. 2 years of experience in an office setting utilizing strong computer skills, particularly in Excel, and a working knowledge of other Microsoft Office products (Outlook and Word)

Conditions of Employment

1. Requires ability to pass a background check

About the agency

DCFS is deeply committed to the welfare and protection of children.  Our goal is to protect children by strengthening and supporting families.  In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

Work Hours:  M-F 08:30am to 5:00pm  
Work Location: 406 E Monroe St Springfield, IL 62701-1411  
Agency Contact:
 
Fisayo Oyadeyi

Email: Fisayo.Oyadeyi@illinois.gov (For questions only)

Phone #:217-524-1423

Job Family:  Administration/Management; Fiscal/Finance/Business  

 

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

 

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com