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OFFICE COORDINATOR - AHU SUPPORT/LEAD

We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Jun 9, 2021
Location: 

Springfield, IL, US, 62701-1222

Job Requisition ID:  3455

Agency:  Department of Children and Family Services  
Closing Date/Time:  06/22/2021 
Salary:  $3,188 - $4,376/month (Anticipated starting salary: $3,188/month) 
Job Type:  Salaried Full Time 
County:  Sangamon 
Number of Vacancies:  1 
Plan/BU:  RC014 

 

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

 

Collective Bargaining Agreement language applies to this requisition:
We are currently transitioning away from a paper application process to an electronic application process. This position has not been transitioned. Please follow the directions below when applying to this position.

 

DO NOT APPLY ONLINE

**DO NOT CLICK THE APPLY BUTTON**

 

CMS-100/CMS-100B Employment Application and all applicable documentation should be submitted to the Agency contact listed below.

 

Posting Identification #2165016-651064

Job Responsibilities

Under direction of the unit supervisor, provides complex technical office support functions for a unit supervisor and professional staff within the Administrative Hearings Unit; serves as a central unit word processing operator and maintains the appeal database and records; develops form letters, templates, and other reusable forms containing variable information; enters system commands; keys in documents; receives incoming mail and files; serves as lead worker to clerical staff; serves as training coordinator regarding appeal policies and procedures.

 

  1. 40% Provides complex technical office support functions for a unit supervisor and professional staff within the Administrative Hearings Unit; serves as a central unit word processing operator and maintains the appeal database and records; develops form letters, templates, and other reusable forms containing variable information; enters system commands; keys in documents, including variable information locations; establishes the code for document recall purposes; references appeal information and correspondence; accepts cases for appeal; determines timelines of appeal and a sufficiency of appeal letters; prepares orders for the Chief Administrative Law Judge; conducts searches on CANTS, IMSA, and appeal databases; sends out appeal letters indicating findings.

 

  1. 25% Receives incoming mail and files, distributing to appropriate staff member; accesses tickler files to determine appropriate distribution; prepares outgoing correspondence for mailing.

(Job Responsibilities continued)

  1. 15% Serves as lead worker to clerical staff; assigns the read and edit child abuse reports as part of the appeal process; serves as a group leader to staff engaged in complex clerical work; provides guidance, direction, and training to staff; reviews work of clerical staff; provides input into performance evaluations.

 

  1. 15% Serves as training coordinator regarding appeal policies and procedures.

 

  1. 5% Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Knowledge, Skills, and Abilities

  • Requires knowledge, skill, mental development equivalent to two-years business college OR completion of high school and two years related office experience or two years of independent business experience.
  • Requires working knowledge of the logic of computer programs.

Employment Condition

 

  • Requires the ability to pass a pre-employment background check.

Location: 4 W. Old State Capitol Plaza, Springfield, IL 62701

Work Hours: Monday - Friday 8:30 AM - 5:00 PM

Supervisor: Chevaughn Starling

BID ID #2165016-651064

 

Agency Contact: 

Kelly Firebaugh

kelly.j.firebaugh@illinois.gov

Phone: (217) 785-2586

 

CANDIDATES MUST SUBMIT A SEPERATE BID FORM (as applicable) AND CMS-100/CMS100-B FOR EACH POSTED VACANCY APPLIED FOR. 

 

APPLICATION INSTRUCTIONS

DO NOT APPLY ONLINE

**DO NOT CLICK THE APPLY BUTTON**

Current State Employees:

  • Seeking a Promotion – Submit an Official Position Vacancy Bid Form and CMS-100B Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • Older versions of the CMS-100B will not be graded or returned to applicants. 
    • Failure to complete and submit the new CMS-100B(version dated 9/2020 or after) will result in your application being rejected.

 

  • Seeking a Transfer – Submit an Official Position Vacancy Bid FormTransfer Request, and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.  
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.

 

  • Seeking a Reduction - Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisiton ID # or your bid will be rejected.  
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

 Former State Employees:

  • Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requistion ID # or your bid will be rejected. 
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

Non-State Employees:

  • Submit a CMS-100 Employment Application (version dated 9/2020 or after)and official college transcripts(Where applicable) to the Agency Contact address listed above.
    • Documentation is required for each Posting/Bid ID or your application(s)will be rejected.  
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected