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Systems Operations Controller (Data Processing Technician) (UMP)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students.  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.
Date:  Jul 18, 2025
Location: 

Springfield, IL, US, 62702-5170

Job Requisition ID:  48588

Job Requisition ID: 48588

Posting Date: 07/18/2025
Closing Date: 08/01/2025
​Agency: Department of Innovation and Technology
Class Title: DATA PROCESSING TECH - 11440 
Skill Option: None 
Bilingual Option: None
Salary: Anticipated Starting Salary: $4,128 monthly; Full Range $4,128 - $5,450/Month
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code:  RC028
Merit Comp Code: None 

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

 

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a System Operations Controller performing basic computer operating functions using operating system commands to monitor data processing environments serving DoIT supported agencies. In this role you will perform basic job control procedures including review, research and analysis work to resolve scheduling or job stream errors using Job Control Language (JCL). In addition, you will work closely with technical personnel including application, system programming staff and production control daily with review and reporting of batch processing issues. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!

 

As a State of Illinois employee, you receive a comprehensive benefits package including:

·         Competitive Group Insurance benefits including health, life, dental and vision plans

·         Flexible work schedules (when available and dependent upon position)

·         10 -25 days of paid vacation time annually (10 days for first year of state employment)

·         12 days of paid sick time annually which carryover year to year

·         3 paid personal business days per year

·         13-14 paid holidays per year dependent on election years

·         12 weeks of paid parental leave

·         Pension plan through the State Employees Retirement System

·         Deferred Compensation Program – voluntary supplemental retirement plan

·         Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)

·         Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Essential Functions

  • Under general supervision, serves as a System Operations Controller for the Department of Innovation & Technology (DoIT) performing computer operator duties using basic operating system command vocabulary to monitor data processing environments, multi-processing schedules, and systems for assigned agencies.

  • Performs job control procedures including review, research, and analysis work to resolve scheduling or job stream errors using Job Control Language (JCL), available documentation, and procedures.

  • Assists and works closely with technical personnel, including application and system programming and production control staff to review and report problems or errors with batch jobs and schedules.

  • Keeps abreast of new developments in the information technology field by continuing education through online training platforms, meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.

  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to completion of high school.
  • Requires one (1) year of related data processing experience.

Qualifying state employees in the employee Upward Mobility Program may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this classification.

Preferred Qualifications

  • One (1) year of professional experience performing computer system operation functions including monitoring and troubleshooting of data processing environments using Job Control Language (JCL) and accessing and utilizing software including but not limited to, Time Sharing Options/Interactive System Productivity Facility (TSO/ISPF) within Rocket BlueZone Mainframe Display session.
  • Working knowledge of automated scheduling software such as CA-Scheduler or similar.
  • Ability to analyze data logically and exercise sound judgment in defining and evaluating problems of an operational or procedural nature.
  • Working knowledge of an automated archival and report distribution software such as Mobius View/Document Direct, or similar.
  • Ability to gain and maintain effective working relationships with associates, vendors, clients, and others.
  • Developed verbal and written communication skills to present technical information to others with clarity and precision.

Conditions of Employment

NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.

 

  • Requires the ability to verify identity.
  • Requires employment authorization to accept permanent full-time position with the State of Illinois.
  • Requires the ability to pass a position specific, agency required background check.
  • Requires self-disclosure of criminal history.
  • Requires the ability to travel in the performance of duties.
  • Requires the ability to work overtime including scheduled, unscheduled, short notice, evenings, weekends, and holidays.
  • Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone, etc.
  • Requires the ability to attend seminars, conferences and training to remain current on methods, tools, ideologies or other industry related topics relevant to job duties
  • Requires the ability to lift and carry objects or equipment weighing up to 10 pounds. This is considered sedentary work as defined by the U.S. Department of Labor (20 CFR 404.1567(a)). Sedentary work involves lifting no more than 10 pounds at a time and requires occasional lifting, carrying, walking, and standing.
  • The conditions of employment listed are incorporated and/or related to any duties included in the position description.

Work Hours: Sunday-Thursday 12:00 AM - 8:00 AM 
Work Location: 120 W Jefferson St Springfield, IL 62702-5170  
Agency Contact: Lorna Bock
Email: Lorna.A.Bock@illinois.gov
Posting Group: Science, Technology, Engineering & Mathematics

 

This title is within the Upward Mobility Program (UMP). General Program information can be found by clicking on the Upward Mobility Program link or for specific title information at UMP Titles.  To utilize upward mobility contractual rights for this position, employees must apply internally and must upload a copy of the UMP grade notice to their application documents prior to submission. UMP grades can be uploaded to the Additional Documents OR Grade Documentation section of the application.

 

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

 

The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation, and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.

 

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com

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