CRISIS COMMUNITY PROGRAM MANAGER (PUBLIC SERVICE ADMINISTRATOR, Option 6)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  May 24, 2023
Location: 

Alton, IL, US, 62002-5012

Job Requisition ID:  27529

Agency :  Department of Human Services 

Opening Date/Time: 05/25/2023
Closing Date/Time: 06/08/2023
 
Salary:   Anticipated Salary: $6,956 - $11,086 per month  
Job Type:   Salaried Full Time  
County:   Madison  
Number of Vacancies:   1  
Plan/BU:   RC063  

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

 

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

 

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Posting Identification Number  10-76-27529

Position Overview

The Division of Mental Health is seeking to hire a Crisis Community Program Manager.  This position provides guidance to providers in accordance with Rule 132 (Medicaid Community Mental Health Services Program); reviews provider budget revision requests in Committee Service Administrator (CSA) database under GATA rules to determine compliance with annual grant amount; provides technical assistance and information to community providers and primary and secondary consumers regarding communication alerts and client assistance; assists with hardship requests and tracks the service capacity, financial status, and financial health of providers; provides lead to staff of providers in finding resources for special populations or problematic placements; and consults with provider and other DMH Bureaus regarding utilization, referrals, and discharges from programs.

Job Responsibilities

  1. Serves as Crisis Community Program Manager, provides program management, oversight, and monitoring contracts.
  2. Provides guidance to providers in accordance with Rule 132 (Medicaid Community Mental Health Services Program).
  3. Reviews provider budget revision requests in Committee Service Administrator (CSA) database under GATA rules to determine compliance with annual grant amount.
  4. Serves as full-line supervisor.
  5. Provides technical assistance and information to community providers and primary and secondary consumers regarding communication alerts and client assistance.
  6. Assists with hardship requests and tracks the service capacity, financial status, and financial health of providers.
  7. Provides lead to staff of providers in finding resources for special populations or problematic placements.
  8. Consults with provider and other DMH Bureaus regarding utilization, referrals, and discharges from programs.
  9. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  1. Requires knowledge, skill, and mental development equivalent to completion of four years of college with course work in a social or human services field.
  2. Requires prior experience equivalent to three years of progressively responsible administrative experience in a health or human services organization.

 

SPECIALIZED SKILLS: Of the three years of required experience, requires three years experience in at least one of the following areas: crisis response, suicide prevention, or mental health recovery and wellness programs throughout the lifespan.

Preferred Qualifications

  1. Three (3) years of professional experience in at least one of the following areas: crisis response, suicide prevention, or mental health recovery and wellness programs throughout the lifespan.
  2. Two (2) years of professional experience developing and managing program budgets in a public or private organization.
  3. Two (2) years of professional experience supervising and managing staff in a public or private organization.
  4. Two (2) years of professional experience planning and implementing training and technical assistance.
  5. Two (2) years of professional experience developing and managing a major agency program.
  6. Three (3) years of professional experience utilizing social and human services, principles, and practices for a public or private organization. 

Conditions of Employment

  1. Requires the ability to travel.
  2. Requires basic proficiency in Microsoft Office Suite.
  3. Requires the ability to meet all agency vaccine/health-related policies and guidance.
  4. Requires ability to pass the IDHS background check.
  5. Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.  

Work Hours:  Mon-Fri, 8:30am - 5:00pm  
Work Location: 4500 College Ave Alton, IL 62002-5012  

Division of Mental Health

Alton Mental Health Center

Community Programs

Crisis Programs/South

Agency Contact: DHS.HiringUnit@Illinois.gov

Job Family:  Leadership & Management; Social Services  

 

About The Agency:

The Illinois Department Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

 

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick Days annually (Sick days carry over from year to year)
  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

* Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)

  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 10 Weeks Paid Maternity/Paternity Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

 

Revolving Door: Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the  employee should be aware that if offered non-State employment during State  employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the  Office of the Executive Inspector General for the Agencies of the Illinois Governor  (“OEIG”) or may be subject to a fine.

 

This position DOES contain “Specialized Skills” (as that term is used in CBAs).

 

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com