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PUBLIC AID ELIGIBILITY ASSISTANT - 3582500

We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Sep 14, 2021
Location: 

Alton, IL, US, 62002-5012

Job Requisition ID:  7134

Agency:  Department of Human Services  
Closing Date/Time:  09/27/2021 
Salary:  $3239.00 - $ 4379.00/Monthly 
Job Type:  Salaried Full Time 
County:  Madison 
Number of Vacancies:  1 
Plan/BU:  RC028 

 

Collective Bargaining Agreement language applies to this requisition:
We are currently transitioning away from a paper application process to an electronic application process. This position has not been transitioned. Please follow the directions below when applying to this position.

 

DO NOT APPLY ONLINE

**DO NOT CLICK THE APPLY BUTTON**

 

CMS100/B Employment Application and all applicable documentation should be submitted to the Agency contact listed below.

 

Posting Identification # 10-95-7134-30818

 

Position Overview

Under direct supervision, performs routine casework support functions by screening and registering applications, sorting of incoming documents, maintaining office supplies and forms, providing office receptionist functions for support staff.

Job Responsibilities

1. Conducts screening for application eligibility, provides general information of available programs to applicants. Reviews applications to ensure all questions are answered and has proper signature, sets appointment times for the applicant to return, issues pamphlets, registers, scans, uploads all applications and documents into system and withdraws applications.

 

2. Identifies and sorts documents coming into the FCRC. Determines documents destination, scans and uploads to eligibility system ensuring all clearance are included with all applications for each Department Program. Performs routine data entry, filing, time-roll and warehouse control entries.

 

3.  Prepares files protecting customer’s confidential information, performs office receptionist duties, answers inquiries and/or directs person to professional staff, enters information into the eligibility systems. Utilizes on the On-Line Reception System, logs in every person that enters the office and notifies casework staff of each client waiting to see them. Searches customers in eligibility systems forwarding to correct que.

 

4. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  1. Requires knowledge, skill, and mental development equivalent to completion of high school. 
  2. Requires one year of clerical supportive experience in the Department of Human Services or equivalent training and experience.

Work Hours:  8:30 am- 5:00 pm- Monday- Friday  
Work Location: Alton Statewide Processing Center

4500 College Avenue, AMH-Holly Hall

Alton, IL
Agency Contact: 
DHS.HiringUnit@illinois.gov

HR Contact: Krista Buss

Job Function:  Social Services  

 

CANDIDATES MUST SUBMIT A SEPARATE BID FORM (as applicable) AND CMS-100/B FOR EACH POSTED VACANCY APPLIED FOR. 

 

DHS Mission Statement -  IDHS’ serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

 

 

APPLICATION INSTRUCTIONS

 

DO NOT APPLY ONLINE.

 

Please submit application via email to: TO APPLY:  SEND BID FORM AND CMS100/B TO DHS.HiringUnit@illinois.gov

 

Include the Posting ID # and your complete name in the subject line of the email when applying.

 

Current State Employees:

  • Seeking a Promotion – Submit an Official Position Vacancy Bid Form and CMS-100B Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • Older versions of the CMS-100B will not be graded or returned to applicants. 
    • Failure to complete and submit the new CMS-100B (version dated 9/2020 or after) will result in your application being rejected.

 

  • Seeking a Transfer – Submit an Official Position Vacancy Bid FormTransfer Request, and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.  
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.

 

  • Seeking a Reduction - Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.  
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

 Former State Employees:

  • Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected. 
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

Non-State Employees:

  • Submit a CMS-100 Employment Application (version dated 9/2020 or after) and official college transcripts (where applicable) to the Agency Contact address listed above.
    • Documentation is required for each Posting/Bid ID or your application(s) will be rejected.  
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.