We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Nov 16, 2023

Belleville, IL, US, 62223

Job Requisition ID:  33210

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus. 


The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Child Protection Investigations Team Supervisor.  Under administrative direction, this position will plan, review, and coordinate the activities of a team of professional investigators engaged in conducting child abuse/neglect investigations.  The position will make critical decisions on case related activities and provide after hours supervisory coverage.  This position provides a great opportunity for someone who is passionate about children and interested in providing leadership of a team of child protection professionals focused on keeping children safe.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills and strong leadership capabilities.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.


Agency :  Department of Children and Family Services 
Closing Date/Time: 12/04/2023
Salary:   $7,234 - $11,031 monthly-Anticipated Starting Salary $7,234  
Job Type:   Salaried Full Time  
County:   St. Clair  
Number of Vacancies:   1  
Plan/BU:   RC063  

Supervisor:  Carla Long


REQ: 33210


This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.


All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.



Job Responsibilities

1.  Serves as Child Protection Investigations Team Supervisor

  • Plans, supervises, reviews, and coordinates the activities of a team of professional investigators engaged in conducting child abuse/neglect investigations
  • Provides technical direction and guidance on child abuse/neglect investigations
  • Meets weekly with staff to discuss specific reports
  • Monitors progress in meeting procedural timeframes
  • Establishes and implements a system for ensuring clinical staffing of reports
  • Explains, monitors, and enforces compliance with the provisions of all applicable state or federal laws and Department rules and procedures
  • Develops, implements, and enforces team specific operational procedures
  • Makes critical decisions on case related activities
  • Provides after hours supervisory coverage
  • Drives to various locations throughout the state to attend meetings and conferences

Job Responsibilities continued

2.  Serves as working supervisor

  • Assigns and reviews work
  • Provides guidance and training to assigned staff
  • Counsels staff regarding work performance
  • Reassigns staff to meet day-to-day operating needs
  • Establishes annual goals and objectives
  • Approves/disapproves time off requests
  • Prepares and signs performance evaluations

Job Responsibilities continued

3. Establishes and implements a team-based program of staff development and training for subordinate staff

  • Monitors to ensure staff attend Department-sponsored training sessions
  • Conducts an annual assessment of the training needs of subordinate staff, both on an individual and collective basis
  • Evaluates group and individual effectiveness, independently acting to improve both
  • Devises and implements revised methods and procedures for appropriate case control
  • Provides input to management in use of volunteers, students, and other resources available to the team
  • Arranges and conducts orientation and training programs for staff development
  • Teaches social work principles, work methods, and procedures
  • Provides on-the-job learning experience for staff

Job Responsibilities continued

4. Establishes and maintains effective linkages with community organizations, including
hospitals, law enforcement, schools, and social service agencies, to enhance child
welfare and protective services through operational partnerships

  • Maintains regular communication with Department stakeholders
  • Verifies that investigative staff are aware of community providers and how to access provider services for clients
  • Manages and supervises the process of referral of cases to specialty


5. Explains and enforces agency policies, procedures, state and area statutes, and requirements

  • Reviews recommended and/or newly enacted policies and procedures, providing input and discussing effects of such action with Administrators
  • Monitors to ensure team is functioning as a Local Quality Improvement team and that a Local Quality Unit binder including minutes, action plans, agendas, etc. is maintained
  • Monitors to ensure that the team participates fully in all Regional Quality Council requirements
  • Monitors to ensure staff organization and arrangement of all case files in AP5 order
  • Monitors to ensure case confidentiality

Job Responsibilities continued

6. Serves as liaison with permanency staff to coordinate and facilitate efficient and effective case handoff and client services

  • Coordinates general field service and work efforts among child protection and placement staff, including joint staff efforts, physical plant issues, space for staff, personnel issues, telecommunications, equipment, etc.


7. Provides input into quality assurance activities

  • Reviews various reports on quality assurance and other issues and makes recommendations to administrative staff
  • Provides ongoing operational reports to management upon request


8. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

1.  Requires a master’s degree in social work or a related human services field from a recognized college or university


2.  Requires three years of progressively responsible administrative child welfare experience with an MSW OR four years of progressively responsible administrative experience with a master’s degree in a related human services field


Specialized Skills:  Of the previously noted years of experience, requires that the experience include at least 2 years in the administration of child protection/investigations

Employment Conditions

1.  Requires ability to pass a background check

2.  Requires ability to travel and possession of a valid driver’s license

Work Hours:  8:30 am-5:00 pm Monday - Friday  
Work Location: 7650 Magna Drive, Suite 120 Belleville, IL - 62223  
Agency Contact:

Name:  Zack Booher



Job Family:  Leadership & Management; Social Services  


This position DOES contain “Specialized Skills” (as that term is used in CBAs).



Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on – click “Application Procedures” in the footer of every page of the website.


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:



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