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Rehabilitation Field Services Supervisor (PSA Opt 6I)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Jun 10, 2021

Bloomington, IL, US, 61704-4905

Job Requisition ID:  2592

Agency:  Department of Human Services 

Posting ID: 10-50-2592-28941

Opening Date: 5/13/2021
Closing Date/Time:  06/24/2021 
Salary:  Anticipated Salary: $7,500 - $10,253 per month 
Job Type:  Salaried Full Time 
County:  McLean 
Number of Vacancies:  1 
Plan/BU:  Gubernatorial Exclusion 063 



Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.

Position Overview

The Division of Rehabilitation Services (DRS) is the state’s lead agency serving people with disabilities. The mission of the Division is to assist individuals with disabilities in achieving their goals of employment, education, and independent living. The Division of Rehabilitation Services is seeking to hire a dynamic and organized supervisor with strong leadership skills to oversee the program activities assigned to an area of the Division of Rehabilitation Services’, Bureau of Field Services regional structure. This supervisor plans, implements, directs, coordinates, and supervises the operations and activities of the Bureau overseeing staff for an assigned geographical section of the state, providing direct services in the Vocational Rehabilitation and Home Services Programs to individuals with disabilities to achieve or retain integrated competitive employment and live independently in the community.

Job Responsibilities

25%     1. Serves as a Field Services Supervisor in the Bureau of Field Services.


20%     2. Serves as full-line supervisor.


15%     3. Directs the implementation or coordination of program activities assigned to field offices.


15%     4. Communicates with customers and immediate family regarding services available and issues and concerns with customers current services and/or customer and family complaints.


10%     5. Develops placement plans, non-financial working agreements, employer linkages, etc.


  5%     6. Conducts supervisory reviews of customer complaints and/or appeals to determine if counselor actions and/or services provided were appropriate and justified.


  5%    7. Directs the preparation and maintenance of customer case-related records.


  5%    8. Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.




Minimum Qualifications

  1. Requires possession of a master’s degree from an accredited college or university in rehabilitation counseling, rehabilitation administration, clinical psychology, counseling psychology, deaf education, special education, or closely related field.
  2. Requires three (3) years progressively responsible administrative experience in rehabilitation counseling related field.

Preferred Qualifications (in priority order)

  1. Three (3) years of professional experience with administering a rehabilitation service-delivery program for persons with disabilities for a public or private organization.
  2. Three (3) years of professional experience working with federal statutes related to rehabilitation programs such as the Rehabilitation Act and amendments, the Social Security Act, Individuals with Disabilities Education Act (IDEA), Workforce Innovative Opportunities Act (WIOA), and the Americans with Disabilities Act, etc.
  3. Three (3) years of professional experience working with Federal and State regulations and procedures developing plans to meet the service needs of individuals with disabilities.
  4. Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff, and preparing and signing performance evaluations.
  5. Two (2) years of professional experience interacting with and communicating clearly and tactfully with a wide range of individuals that include state agency officials, the public, legislators, employers, internal and external stakeholders, community service providers, professional and lay groups, and employees.
  6. Two (2) years of professional experience establishing, maintaining, and nurturing effective working relationships in communities served.
  7. Two (2) years of professional experience researching and/or developing/implementing recommendations for service needs for unserved and underserved populations.
  8. Two (2) years of professional case management experience meeting the diverse needs of individuals.
  9. Two (2) years of professional experience analyzing labor market trends and budgeting for direct services.
  10. One (1) year of experience staying abreast of technology and/or accommodations available to individuals with disabilities.

Conditions of Employment

1. Requires ability to travel.

Work Hours:  Mon - Fri, 8:30am - 5:00pm 
Work Location: 207 S Prospect Rd Bloomington, IL 61704-4905 

Division of Rehabilitation Services

Bureau of Field Services

Region 3 LaSalle/Bloomington

Agency Contact:  Melissa.Long@Illinois.gov 
Job Function: Administration/Management; Social Services 


About the Agency:

IDHS serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.