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We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Mar 14, 2023

Carbondale, IL, US, 62901-2593

Job Requisition ID:  24528

Agency :  Department of Public Health 
Office: Disease Control
Division: Laboratories

Posting ID: 85-23-0262

Posted: 03/14/2023 - 03/27/2023
Salary:   $3,471-$4,729/month  
Job Type:   Salaried Full Time  
County:   Jackson  
Number of Vacancies:   1  
Plan/BU:   RC014  


This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.


All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.


Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.


Posting Identification Number


Agency Marketing Statement

The Illinois Department of Public Health (IDPH) is tasked with the oversight of communities within Illinois to achieve and maintain optimal health and safety. With an annual budget of over $600 million in state and federal funds, 7 regional offices, 3 laboratories and over 1,100 employees, IDPH is equipped to fulfill its mission of protecting the health and wellness of the people of Illinois through the prevention, health promotion, regulation and control of disease and injury.

Position Overview

The Illinois Department of Public Health is seeking a highly motivated individual to service as the Office Coordinator for the Carbondale Public Health Laboratory. This position will be responsible for all clerical duties including answering the phone, greeting visitors, reviewing and correcting sample submission documents, creating correspondence, processing invoices, and communicating with providers.

Job Responsibilities

1.  Provides complex, specialized office support functions for laboratory staff.  

  • Answers telephone calls and routes routing inquiries to appropriate areas within the laboratory, Department or other agencies as indicated.
  • Handles all incoming mail and faxes received by reviewing and appropriately distributing to professional staff and communicating with providers regarding any issues.


2.  Assists lab staff in receiving and reviewing all sample submission forms for compliance with regulatory requirements.

  • Makes necessary corrections to demographic data upon data entry.


3.  Maintains records of contacts with providers regarding sample submission issues.

  • Tracks issues to resolution.


4.  Assists lab staff in composing correspondence, processing fiscal invoice paperwork, and completing daily mailings.


5.  Serves as main receptionist for telephone and physical entry.


6.  Opens and processes fiscal documents for payment.


7.  Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  • ​​​​​​​Requires knowledge, skill, and mental development equivalent to two years of secretarial/business college or completion of high school and two years of related office experience or two years of independent business experience.
  • Requires the ability to type accurately at 30 words per minute.

Preferred Qualifications

1.  Two years of office experience.

2. One year experience reviewing various material for composition, grammar, spelling and punctuation.

3. One year experience working in a position that requires good organizational skills and attention to detail.

4. One year experience following oral or written instructions.

5. One year experience operating commonly used manual and automated office equipment and performing routine maintenance.

6. One year experience with spreadsheet applications and word processing packages.

Work Hours:  Monday - Friday 8:00am - 4:30pm  
Work Location: 1155 S Oakland Ave Carbondale, IL 62901-2593  

Job Family:  Clerical and Administrative Support

Agency Contact Email:

Phone #: 217-785-2031


This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).




Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on – click “Application Procedures” in the footer of every page of the website.


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: