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OFFICE COORDINATOR, OPT 2

We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Jun 17, 2022
Location: 

Champaign, IL, US, 61821-2460

Job Requisition ID:  16995

Agency:  Department of Healthcare and Family Services  

Job Posting ID:  CS16995

BPIS#:  09077

Group:  F

Start Date:  06/17/2022
Closing Date:  07/01/2022 
Salary:  $3,339 - $4,549 (Anticipated monthly non-state $3,339) 
Job Type:  Salaried Full Time 
County:  Champaign 
Number of Vacancies:  1 
Plan/BU:  RC014 

 

Job Posting Details:

The Department of Healthcare and Family Services, Division of Child Support Services is seeking a motivated individual to join our Champaign office.  This is a very important and required position in the Child Support Program. The office coordinator position performs duties as required by the mission of the agency. This region handles a caseload of approximately 25,000 cases. This position is critical to the overall production of this region, as well as customer services, and is one of twelve office cordinators that perform this role at the Champaign Department of Child Support Services.

 

HFS values employees with different backgrounds, life experiences, and talents.

Employees receive a robust benefit package including:

  • Monday-Friday work schedule
  • Flexible work schedules are available in many program areas (remote work may be an option for certain positions)
  • Health, Life, Vision, and Dental Insurance
  • Pension Plan
  • (10) Weeks paid Maternity/Paternity Leave
  • Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
  • Employees earn (12) paid Sick Days annually
  • New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually
  • Employees earn (3) paid Personal Days annually
  • Up to (14) paid holidays annually (based on start date)

If you are seeking a new opportunity, and this position appeals to you, please apply today!

 

At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.

 

HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion.  We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement.  In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.

 

In compliance with the Americans with Disabilities Act and the Illinois Human Rights Act, State agencies must ensure that the employment process is accessible to persons with disabilities.  Specifically, these laws require that the State provide reasonable accommodations upon request by individuals participating in all steps of the employment process.  This includes the State of Illinois Structured Interview process.

 

Collective Bargaining Agreement language applies to this requisition:
We are currently transitioning away from a paper application process to an electronic application process. This position has not been transitioned. Please follow the directions below when applying to this position.

 

DO NOT APPLY ONLINE

**DO NOT CLICK THE APPLY BUTTON**

 

CMS100/B Employment Application and all applicable documentation should be submitted to the Agency contact listed below.

 

Posting Identification #CS16995

 

Job Responsibilities

  • Performs complex and specialized accounting procedures to achieve the service of income withholding orders or to otherwise dispose of delinquency referrals
  • Provides customer service both in person and via telephone as inquiries are received at the regional office
  • Gathers information and issues notices of delinquency to responsible relatives whose accounts meet established delinquency guidelines
  • Gathers information and issues referrals for accounts in need of adjustment to designated accounting staff and referrals for cases in need of legal action to attorneys for Child Support Specialists
  • Provides technical support in the electronic storage of documents
  • Establishes and monitors tracking procedures to monitor status of notices of delinquency, income withholding, and other work in progress
  • Keyboards letters, forms, records and other documents relative to Income Withholding operations
  • Gathers information and submits timekeeping records for the Champaign Regional/Judicial Process unit
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

  • Requires knowledge, skill and mental development equivalent to two years of secretarial/business college or completion of high school and two years of related office experience or two years of independent business experience

Knowledge, Skills, and Abilities

  • Requires extensive knowledge of office practices, procedures and programs
  • Requires extensive knowledge of composition, grammar, spelling, and punctuation

Conditions of Employment

  • Requires the ability to pass a background check
  • Requires the ability to travel as directed
  • Requires the ability to keyboard accurately at 30 WPM
  • Requires the ability to lift and move boxes of files weighing up to 50 pounds

Work Hours:  8:30 a.m. - 5:00 p.m. Monday - Friday  
Work Location: 313 N Mattis Ave Champaign, IL 61821-2460  
Agency Contact: HFS.DCSSApps@illinois.gov

Job Function:  Clerical and Administrative Support  

 

CANDIDATES MUST SUBMIT A SEPARATE BID FORM (as applicable) AND CMS-100/B FOR EACH POSTED VACANCY APPLIED FOR. 

 

APPLICATION INSTRUCTIONS

DO NOT APPLY ONLINE.

Please submit application via email to:  HFS.DCSSApps@illinois.gov 

 

Current State Employees:

  • Seeking a Promotion – Submit an Official Position Vacancy Bid Form and CMS-100B Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • Older versions of the CMS-100B will not be graded or returned to applicants. 
    • Failure to complete and submit the new CMS-100B (version dated 9/2020 or after) will result in your application being rejected.

 

  • Seeking a Transfer – Submit an Official Position Vacancy Bid FormTransfer Request, and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.  
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.

 

  • Seeking a Reduction - Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.  
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

 Former State Employees:

  • Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected. 
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

Non-State Employees:

  • Submit a CMS-100 Employment Application (version dated 9/2020 or after) and official college transcripts (where applicable) to the Agency Contact address listed above.
    • Documentation is required for each Posting/Bid ID or your application(s) will be rejected.  
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.