OFFICE ASSOCIATE
Chester, IL, US, 62233-2542
Agency: Department of Human Services
Class Title: OFFICE ASSOCIATE - 30015
Skill Option: Keyboarding
Bilingual Option: None
Opening Date: 10/23/2024
Closing Date/Time: 11/06/2024
Salary: Anticipated Salary: $3,852 - $5,256 per month ($46,224 - $63,072 per year)
Job Type: Salaried
Category: Full Time
County: Randolph
Number of Vacancies: 1
Plan/BU: RC014
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 42328
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Division of Mental Health is seeking to hire an Office Associate for the Chester Mental Health Center located in Chester, Illinois to perform a variety of complex, specialized clerical duties as a float in living units (A, B, C and E). Keyboards various documents such as correspondence, reports, assessments, etc., which contain medical, psychiatric, psychological and legal terminology. Provides clerical office support to unit staff. Maintains all patient clinical records. Answers telephone and directs callers to appropriate staff.
Essential Functions
- Performs a variety of complex, specialized clerical duties as a float in living units (A, B, C and E) for supervisory and professional staff.
- Provides clerical office support through keyboarding a variety of correspondence, e.g., letters, memorandums, notices, etc. to unit staff, from handwritten hard copy and transcribes from prerecorded dictation.
- Maintains all patient clinical records in accordance with the facility's Clinical Entry Record Guidelines, e.g., files all types of reports, medical lab results and other related documents.
- Answers telephone, determines nature of calls, directs callers to appropriate staff and takes messages, distributes e-mails received to appropriate staff and responds to information requests from staff.
- Maintains a database for notifying all medical, psychiatric, and clinical staff of scheduled due dates for treatment reports.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill and mental development equivalent to completion of high school and two years (2) of office experience.
- Requires the ability to keyboard accurately at a rate of 45 wpm.
Conditions of Employment
- Requires the ability to utilize office equipment, including personal computers.
- Requires ability to pass the IDHS background check.
- Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.
*The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours: Monday - Friday, 8:30am - 4:30pm, 30 minute unpaid lunch
Work Location: 1315 Lehmen Dr, Chester, Illinois, 62233-2542
Division of Mental Health
Chester Mental Health Center
Clerical Float
Agency Contact: DHS.HiringUnit@illinois.gov
Posting Group: Office & Administrative Support; Social Services
About the Agency:
The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com