ADMINISTRATIVE ASSISTANT II

Position Overview

We are currently looking for an Administrative Assistant to be the administrative anchor of our Compliance and Program Integrity unit within Get Covered Illinois. This will be an integral role in the development and operations of our Compliance and Program Integrity unit which covers areas of compliance and appeals. Under the general direction of the Deputy Director of Compliance and Program Integrity this position will serve as a staff assistant and perform a variety of administrative functions. Will develop and install procedures to maintain an effective system for maintenance of section records and for efficient coordination of procedures hearings and legal issues as well as other duties as listed in the posting. We encourage all qualified applicants to apply.

Get Covered Illinois is the State of Illinois’s new Health Insurance Marketplace. Get Covered Illinois’s mission is to increase access, enrollment, affordability, and choice for individuals and families by connecting them to health insurance plans and savings available through the Affordable Care Act. Get Covered Illinois provides pathways to coverage through a consumer-centric online application platform, a Customer Assistance Center, localized outreach and education strategies and a network of in-person assisters embedded in communities across the state that help Illinoisans enroll in the coverage that best meets their families’ needs. Get Covered Illinois is part of the Illinois Department of Insurance and has offices in Chicago and Springfield.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Essential Functions

• As a staff assistant to the Deputy Director of Compliance and Program Integrity, participates in analyzing existing operations and systems for maintenance of section records and efficient coordination of hearings and legal issues.
• Assists in effecting sound administrative operations through review of all incoming correspondence and referring to the appropriate staff attorney and Appeals Program analysts.
• Gathers background information from a variety of sources to assist the Deputy Director of Compliance and Program Integrity in decision making matters and in preparation of speeches, reports, news releases and legislative proposals.
• Answers telephone calls, receives visitors, maintains schedules, makes appointments and travel arrangements for the Compliance and Program Integrity and Appeals Program.
• Documents and monitors overall case load of the Compliance and Program Integrity and Appeals Programs.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in public or business administration.
• Requires two (2) years of professional experience in a public or private organization.

Preferred Qualifications

• Prefers at least two (2) years of experience with appeals and compliance processes.
• Prefers at least two (2) years of experience analyzing administrative programs and adopting effective courses of action.
• Prefers at least two (2) years of experience utilizing strong interpersonal relations skills to maintain cooperative working relationships with internal staff and external contacts.
• Prefers at least two (2) years of demonstrated oral and written communication skills.
• Prefers at least two (2) years of experience utilizing Microsoft Office products or equivalent.
• Prefers at least one (1) year of experience with the Affordable Care Act.
• Prefers at least one (1) year of experience organizing facts and findings and presenting such information in clear and concise form.
• Prefers at least one (1) year of experience demonstrating the ability to exercise a high degree of initiative and resourcefulness in the development and completion of work projects.

Conditions of Employment

• Requires the ability to pass a background check.
• Requires ability to travel in the performance of duties, with overnight stays as appropriate.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

The Department of Insurance (DOI) regulates the insurance market in the State of Illinois including, but not limited to, licensing and educating insurance agents, investigating Workers Compensation fraud, and examining the operations and finances of insurance companies domiciled in the state. We are committed to protecting consumers and regulating the insurance industry with innovation and efficiency. DOI has approximately 220 employees who are split between our Chicago and Springfield offices.

State of Illinois employees enjoy a robust benefit package, including:

• Health, Life, Vision, and Dental Insurance
• 13 Paid Holidays annually, 14 on even numbered years
• 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
• 12 Paid Sick Days annually (sick days carry over from year to year)
• 12 Weeks Paid Maternity/Paternity Leave
• 3 Paid Personal Days annually
• Pension Plan
• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
• Flexible work schedules may be available, dependent upon position
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

Visit https://www2.illinois.gov/cms/benefits/Pages/default.aspx for more information about our benefits.