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We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Jan 23, 2023

Chicago, IL, US, 60612-4889

Job Requisition ID:  21049

Agency :  Department of Human Services 

Opening Date: January 24, 2023
Closing Date/Time: 02/06/2023
Salary:   Anticipated Salary: $5,246 - $7,827 per month  
Job Type:   Salaried Full Time  
County:   Cook  
Number of Vacancies:   1  
Plan/BU:   RC028  


This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.


All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.


While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in eligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.



Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.


Posting Identification Number  10-55-21049

Position Overview

The Division of Rehabilitation Services (DRS) is the state’s lead agency serving people with disabilities committed to diversity, equity, inclusion, accessibility, and racial justice. The mission of the Division is to assist individuals with disabilities in achieving their goals of employment, education, and independent living. This position serves as administrative assistant to the Bureau of Customer and Community Blind Services Bureau Chief. This position coordinates the day-to-day activities of the Bureau independently delegating projects and assignments to Bureau staff and performing liaison duties with respect to other areas of the Division and Agency. The Division of Rehabilitation Services is seeking to hire a dynamic and organized administrative assistant with strong leadership and communication skills for this position


Job Responsibilities

  1. Serves as an Administrative Assistant to the Bureau Customer and Community Blind Services Bureau Chief.
  2. Coordinates day to day activities for the Bureau.
  3. Interprets policies and procedures for the professional staff.
  4. Monitors personnel related activities for the Bureau’s Field offices statewide, central office, and ICRE Wood Facility.
  5. Independently coordinates schedule for the Bureau Chief.
  6. Performs other duties as assign or required which are reasonably within the scope of duties enumerated above.

Minimum Qualifications

  1. Requires knowledge, skill, and mental development equivalent to completion of four (4) years college preferably with courses in public or business administration.
  2. Requires two (2) years professional experience in public or private organization.

Preferred Qualifications

  1. Three (3) years professional experience communicating effectively in writing and orally and coordinating the day-to-day activities that lead to greater efficiencies and effectiveness for a large administrative area within a public or private organization.
  2. Three (3) years of professional experience as a representative of an administrative leader to discuss and/or interpret programs, services, and procedures for the public and/or other internal/external entities.
  3.  Two (2) years of professional experience working for a public or private organization in a social or human services field, maintaining confidentiality and handling sensitive information with professionalism.
  4.  Two (2) years of professional experience developing and maintaining professional working relationships with staff, customers, vendors and public and encouraging respect for those of other cultures and backgrounds.
  5.  Two (2) years of professional experience efficiently tracking status and/or completion of assignments across a bureau or division to ensure such assignments are thorough, accurate, and completed within designated timeframes.
  6. Two (2) years of professional experience utilizing computer software such as Microsoft office suites in the preparation of reports, spreadsheets, and presentations for various audiences.

Conditions of Employment


1. Requires the ability to travel.


Work Hours:  Monday - Friday 8:30am - 5:00pm  
Work Location: 1151 S Wood St Chicago, IL 60612-4889  

Division of Rehabilitation Services

Bureau of Blind Services

Bureau Chief

Agency Contact:

Job Family:  Clerical and Administrative Support  


About the Agency: The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.



As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program

  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance

  • 3 Paid Personal Business Days annually

  • 12 Paid Sick Days annually (Sick days carry over from year to year)

  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

  •  Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
  • 13 Paid Holidays annually, 14 on even numbered years

  • Flexible Work Schedules (when available dependent upon position)

  • 10 Weeks Paid Maternity/Paternity Leave

  • Deferred Compensation Program - A supplemental retirement plan

  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)

  • Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

  • 5% Salary Differential for Bilingual Positions

  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link:


This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).



Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on – click “Application Procedures” in the footer of every page of the website.


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: