Advanced Web Development/Support Technical Specialist (Information Systems Analyst II, Option W)
Chicago, IL, US, 60661
Job Requisition ID: 51896
Posting Date: 11/26/2025
Closing Date: 12/11/2025
Agency: Department of Innovation and Technology
Class Title: INFORMATION SYSTEMS ANALYST II - 21166
Skill Option: Web Developer
Bilingual Option: None
Salary: Anticipated Starting Salary: $7,787.00/Monthly -Full Range: $7,787 - $11,450/Monthly
Job Type: Salaried
Category: Full Time
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: RC063 Professional Employees, Educators,Juvenile Justice School Counselors and Special Education Resources Coordinators,and Physicians AFSCME
Merit Comp Code: N/A
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Proof of educational coursework is required. Acceptable proof of coursework includes unofficial transcripts, copies of official transcripts, account records (including screenshots) of academic coursework, and any similar documents created by an academic institution
Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as an Advanced Web Development/Support Technical, supporting the Department of Commerce & Economic Opportunity (DCEO), performing complex professional and advisory functions in the Technical Services section. In this role you will Install and maintain hardware and software at Agency work locations throughout the State. In addition, you will independently develop, modify, test and maintain the Agency web site utilizing web-based technologies and development tools, including Adobe Creative Cloud Suite; SharePoint Designer; and Visual Studio. If you possess these knowledges, skills, abilities and experience, we invite you to apply for this position to join the DoIT Team!
As a State of Illinois employee, you receive a comprehensive benefits package including:
• Competitive Group Insurance benefits including health, life, dental and vision plans
• Flexible work schedules (when available and dependent upon position)
• 10 -25 days of paid vacation time annually (10 days for first year of state employment)
• 12 days of paid sick time annually which carryover year to year
• 3 paid personal business days per year
• 13-14 paid holidays per year dependent on election years
• 12 weeks of paid parental leave
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Essential Functions
- Under administrative direction, serves as an Advanced Web Development/Support Technical Specialist for the Department of Innovation & Technology (DoIT) supporting the Department of Commerce & Economic Opportunity (DCEO) performing complex professional and advisory functions within the DoIT/ DCEO Technical Services section.
- Develops, modifies, tests and maintains the Agency web site utilizing web-based technologies and development tools.
- Provides application support for international travelers from the Agency.
- Keeps abreast of new developments in the information technology field by continuing education through online training platforms, meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
- Performs other duties as required or assigned that are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill, and mental development equivalent to four (4) years of college with courses in computer science or in a related field.
- Requires three (3) years of professional experience in web development or a related Information Technology field.
Specialized Skills
- Requires three (3) years of professional experience providing technical support to agency end-users, including diagnosing and resolving complex technical issues involving applications, and peripheral devices across multiple agency locations.
- Requires three (3) years of professional experience designing, developing, administering, and supporting solutions using Microsoft 365 technologies, including SharePoint, Teams, and related tools, with responsibilities that include user training, issue resolution, and collaboration platform management.
- Requires three (3) years of professional experience performing web site development, testing and maintenance using Adobe Creative Cloud Suite, SharePoint Designer, and Visual Studio.
Preferred Qualifications (In Order of Significance)
- Three (3) years of professional experience providing technical support to agency end-users, including diagnosing and resolving complex technical issues involving applications, and peripheral devices across multiple agency locations.
- Three (3) years of professional experience designing, developing, administering, and supporting solutions using Microsoft 365 technologies, including SharePoint, Teams, and related tools, with responsibilities that include user training, issue resolution, and collaboration platform management.
- Three (3) years of professional experience performing web site development, testing and maintenance using Adobe Creative Cloud Suite, SharePoint Designer, and Visual Studio.
- Three (3) years of professional experience managing web content using Adobe Experience Manager (AEM), including troubleshooting and resolving complex content management issues.
- Three (3) years of professional experience providing technical support for mobile devices and remote users, including configuration and testing of international travel equipment.
- Extensive knowledge of web accessibility standards, including WCAG 2.1 and Section 508, with a strong understanding of best practices for ensuring compliance and collaborating with accessibility teams.
- Working knowledge of IT security policies and procedures, including support for audit readiness, access controls, and incident response activities.
- Ability to build and maintain effective working relationships with agency staff, technical teams, and external partners to support web development, application support, and end-user technology solutions.
- Developed oral and written communication skills to clearly explain technical concepts, support user understanding, and document processes or solutions.
Conditions of Employment
NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.
- Requires the ability to verify identity.
- Requires employment authorization to accept permanent full-time position with the State of Illinois.
- Requires the ability to pass a position specific, agency required background check.
- Requires self-disclosure of criminal history.
- Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone and any other required equipment or devices.
- Requires the ability to attend seminars, conferences and training to remain current on methods, tools, ideologies or other industry related topics relevant to job duties.
- Requires the ability to lift and carry objects or equipment weighing up to 20 pounds. This is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.
- Requires the ability to travel in performance of duties.
- Requires the ability to work overtime including scheduled, unscheduled, short notice, evenings, weekends and holidays.
- The conditions of employment listed are incorporated and/or related to any duties included in the position description.
Work Hours: 8:30 - 5:00 PM Monday - Friday
Headquarter Location: 555 W Monroe St, Chicago, Illinois, 60661
Work County: Cook
Agency Contact: Jessica.Jordan2@illinois.gov
Posting Group: Science, Technology, Engineering & Mathematics
This position DOES Contain “Specialized Skills” (as that term is used in CBAs).
The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Nearest Major Market: Chicago