Computer Operations Technician (Data Processing Technician) (UMP)

Position Overview

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as a Computer Operations Technician supporting the Department of Employment Security (IDES) performing difficult production control procedures, preparing job streams and monitoring outputs.  Performs complex technical functions related to the operations of data processing equipment ensuring that all computer application output id printed in a timely and accurate manner. Checks computer application output for acceptability and conformance to established standards. Regulates the production mainframe printers to ensure proper formatting is enabled. Performs necessary functions to load paper stock into production mainframe printers to ensure proper printing of documents. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!

As a State of Illinois employee, you receive a comprehensive benefits package including:
•    Competitive Group Insurance benefits including health, life, dental and vision plans
•    Flexible work schedules (when available and dependent upon position)
•    10 -25 days of paid vacation time annually (10 days for first year of state employment)
•    12 days of paid sick time annually which carry over year to year
•    3 paid personal business days per year
•    13-14 paid holidays per year dependent on election years
•    12 weeks of paid parental leave
•    Pension plan through the State Employees Retirement System
•    Deferred Compensation Program – voluntary supplemental retirement plan
•    Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
•    Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Essential Functions

• Under general supervision, serves a Computer Operations Technician for the Department of Innovation & Technology (DoIT), supporting the Department of Employment Security (IDES), performing difficult production control procedures, preparing job streams and monitoring outputs on Night Shift-Team B.
• Monitors the Application Development Machine (4381) responding to any operator intervention request. 
• Reviews and analyzes computer printouts and punchouts to assure conformance to set standards.
• Periodically cleans printers, card readers and tape drives to prevent buildup of paper, dust and foreign matter harmful to its operation.
• Assists supervisor by performing studies and making recommendations related to personnel, equipment and training needs. 
• Assists with the ordering, delivery, placement and relocation of all computer related supplies.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

•    Requires knowledge, skill and mental development equivalent to completion of high school.
•    Requires one year (1) of related data processing experience.

Qualifying state employees in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this classification.

Preferred Qualifications

•    One (1) year of professional experience in console operations, peripheral equipment handling, and supporting staff in large scale computer system environments.
•    One (1) year of professional experience performing mainframe monitoring, troubleshooting system interruptions, and carrying out corrective measures to sustain system uptime.
•    One (1) year of professional experience validating system output, coordinating with users on standards, and managing job execution through Time Sharing Option / Interactive System Productivity Facility (TSO/ISPF) or equivalent tools.
•    One (1) year of professional experience managing computer supply processes, from ordering and monitoring inventory to coordinating delivery and placement of equipment.
•    Working knowledge of preventive maintenance practices for computer hardware, including cleaning and maintaining printers, card readers, tape drives, and related peripheral devices.
•    Ability to analyze operations, recommend improvements, and create accurate shift reports and logs to support system management and staffing.

Conditions of Employment

Note: All applicants must be able to meet the following Conditions of Employment, with or without reasonable accommodation, to be considered for this position. The State of Illinois complies with federal and state disability laws and will make reasonable accommodations for applicants and employees with disabilities. 

•    Requires the ability to verify identity.
•    Requires employment authorization to accept permanent full-time position with the State of Illinois.
•    Requires the ability to pass a position specific, agency required background check.
•    Requires self-disclosure of criminal history. 
•    Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone and any other required equipment or devices.
•    Requires the ability to lift and carry objects or equipment weighing up to 20 pounds. This is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.
•    Requires the ability to serve in an on-call capacity.
•    Requires the ability to work overtime including scheduled, unscheduled, short notice, evenings, weekends and holidays.
•    Requires the ability to work outside of normal hours to meet deadlines.
•    The conditions of employment listed are incorporated and/or related to any duties included in the position description.