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Internal Investigations Manager (PSA Opt. 7 - 3701507)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Oct 5, 2021

Chicago, IL, US, 60612-4881

Job Requisition ID:  6363

Agency:  Department of Children and Family Services 
Closing Date/Time:  10/21/2021 
Salary:  $3,116.00-$10,658.00 (Anticipated Starting Salary $7083-$7916 Monthly) 
Job Type:  Salaried Full Time 
County:  Cook 
Number of Vacancies:  1 


The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Internal Investigations Manager in the Office of Inspector General.  Under administrative direction, this position will manage, coordinate, and conduct investigations of allegations of misconduct, malfeasance, and misfeasance.  The position will provide oversight of Internal Security Investigators and will analyze evidence and Child Death Review Team recommendations.  This position provides a great opportunity for someone who has a strong commitment to investigating allegations of misconduct and working to provide resolution of such cases.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills and strong leadership skills.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.


****************A RESUME IS REQUIRED FOR THIS JOB POSTING****************

Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.     

POSTING ID: 2126006-262295

Job Responsibilities

  1. Manages, coordinates, and conducts investigations of allegations of misconduct, malfeasance, and misfeasance, of a confidential and sensitive nature
  • Analyzes statewide policies and procedures related to child welfare based on social work principles
  • Conducts investigations in a manner that will preserve evidence for possible criminal prosecution
  • Analyzes evidence discovered under applicable federal and state statutes and rules to determine whether criminal prosecution or disciplinary or licensure action is warranted
  • Recommends revisions of existing policies and establishment of new child welfare policies
  • Drafts investigative reports
  • Drives to on-site locations to conduct investigations

(Job Responsibilities continued)

Serves as full line supervisor

  • Assigns and reviews work
  • Provides guidance and training to assigned staff
  • Counsels staff regarding work performance
  • Reassigns staff to meet day-to-day operating needs
  • Establishes annual goals and objectives
  • Approves/disapproves time off requests

(Job Responsibilities continued)

  • Adjusts first level grievances; effectively recommends and imposes discipline, up to and including discharge
  • Prepares and signs performance evaluations
  • Determines and recommends staffing needs
  • Coordinates with Error Reduction Training Team in developing Error Reduction implementation plans based on investigations.
  • Assist the OIG Chief Legal Counsel with highly confidential investigations of allegations against Child Welfare Employee Licenses
  • Collects, reviews and analyzes evidence
  • Conducts interviews of subjects and witnesses
  • Prepares reports of investigative findings
  • Provides analysis and appraisal of Child Death Review Team recommendations and ascertains whether further action is required by the OIG
  • Coordinates all public inquiries into child death reports and statistical reports referenced in OIG annual reports
  • Researches and reconciles any discrepancies in measures, gauging if revisions are needed
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Knowledge, Skills, and Abilities

Requires knowledge, skill and mental development equivalent to completion of four years of college

Requires three years of progressively responsible administrative experience in public administration in the area of law enforcement or investigations.

Preferred Qualifications (In Order of Significance)

  1. 5 years of professional experience conducting or managing internal investigations of a sensitive and confidential nature in a public or business organization
  2. 7 years of professional experience conducting or managing investigations in a public or business organization
  3. Completion of a master’s degree in public administration, business administration, legal studies, law enforcement, criminal justice, or social work
  4. 5 years of professional experience in child welfare with a public or business organization
  5. 5 years of professional experience writing investigative reports for a public or business organization
  1. 3 years of experience supervising professional staff in a public or business organization
  2. 5 years of professional experience utilizing investigative techniques to gather information and analyze evidence in a public or business organization

Employment Conditions

Requires the ability to pass a background check

Requires possession of a valid driver’s license and ability to travel

Work Hours:  8:30a-5:00p Mon-Fri 
Work Location: 2240 W Ogden Ave Chicago, IL 60612-4881 
Agency Contact:  Brandy.J.Newsome2@illinois.gov 
Job Function: Administration/Management; Legal and Compliance 

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.