Marketplace Communications Manager

Position Overview

Get covered Illinois is currently seeking a marketplace digital content administrator to take responsibility for developing and implementing strategies and work plans for digital communications and marketing efforts that educate the public about the benefits of GCI, specifically social media and video production. This position will also provide strategic planning and implementation for GCI's media relations activities. Join our team and be an integral part of the success of our state-based marketplace initiatives. We invite all qualified candidates to apply.

Get Covered Illinois is the State of Illinois’s new Health Insurance Marketplace. Get Covered Illinois’s mission is to increase access, enrollment, affordability, and choice for individuals and families by connecting them to health insurance plans and savings available through the Affordable Care Act. Get Covered Illinois provides pathways to coverage through a consumer-centric online application platform, a Customer Assistance Center, localized outreach and education strategies and a network of in-person assisters embedded in communities across the state that help Illinoisans enroll in the coverage that best meets their families’ needs. Get Covered Illinois is part of the Illinois Department of Insurance and has offices in Chicago and Springfield.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Essential Functions

• Under general direction of the State-Based Marketplace Communications and Marketing Director, serves as Marketplace Communications Manager for the State-Based Marketplace Division.
• Steers Get Covered Illinois’s multimedia communication efforts.
• Serves as the internal lead on communications policy to execute the broader Get Covered Illinois strategic plan.
• Manages communications needs within Get Covered Illinois strategic initiatives.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in business or public administration.
• Requires two (2) years of responsible administrative experience in a public or business organization.

Preferred Qualifications

• Prefers prior experience equivalent to two (2) years successfully working with the press including pitching stories to the press, responding to press inquiries, providing on-the-record comments, and building and sustaining positive relationships with local media. 
• Prefers prior experience equivalent to two (2) years developing and implementing data-driven strategy and engaging content for digital media platforms including but not limited to websites, social media like Facebook, X, Instagram, LinkedIn, and emails/newsletters. 
• Prefers three (3) years of experience overseeing communications for a company, organization, or similar experience at a news media organization, including experience developing strategic communication plans. 
• Prefers three (3) years of experience successfully developing, reviewing, and revising reports, press releases, presentation, and marketing materials. 
• Prefers strong writing, editing, and communication skills. 
• Prefers intermediate graphic design and video production and editing skills.
• Prefers three (3) years of experience working with customer relationship management software and other email and marketing tools. 
• Prefers experience working with and communicating to multilingual, diverse communities.
• Prefers knowledge of health care field and experience in health care or health insurance. 

Specialized Skills

• Requires prior experience equivalent to two (2) years successfully working with the press including pitching stories to the press, responding to press inquiries, providing on-the-record comments, and building and sustaining positive relationships with local media.
• Requires prior experience equivalent to two (2) years developing and implementing data-driven strategy and engaging content for digital media platforms including but not limited to websites, social media like Facebook, X, Instagram, LinkedIn, and emails/newsletters.

Conditions of Employment

• Requires the ability to pass a background check.
• Requires ability to travel in the performance of duties, with overnight stays as appropriate.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

The Department of Insurance (DOI) regulates the insurance market in the State of Illinois including, but not limited to, licensing and educating insurance agents, investigating Workers Compensation fraud, and examining the operations and finances of insurance companies domiciled in the state. We are committed to protecting consumers and regulating the insurance industry with innovation and efficiency. DOI has approximately 220 employees who are split between our Chicago and Springfield offices.

State of Illinois employees enjoy a robust benefit package, including:

• Health, Life, Vision, and Dental Insurance
• 13 Paid Holidays annually, 14 on even numbered years
• 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
• 12 Paid Sick Days annually (sick days carry over from year to year)
• 12 Weeks Paid Maternity/Paternity Leave
• 3 Paid Personal Days annually
• Pension Plan
• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
• Flexible work schedules may be available, dependent upon position
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

Visit https://www2.illinois.gov/cms/benefits/Pages/default.aspx for more information about our benefits.