Marketplace Data & Reporting Senior Analyst

Position Overview

The Marketplace Data & Reporting Senior Analyst leads data analysis and reporting efforts for the Get Covered Illinois (GCI) State-Based Marketplace. This position analyzes marketplace data related to enrollment, tax credits, operations, trends, and projections while helping guide GCI’s overall data and reporting strategy. The Senior Analyst develops reports, dashboards, and presentations for GCI leadership, state and federal partners, and other stakeholders, and works closely with staff, vendors, and consultants to make sure data is accurate, clear, and useful for decision-making. In addition to leading reporting efforts, this role also works directly with data by running reports, reviewing trends, designing dashboards, and identifying opportunities to improve operations and reporting processes in support of GCI’s mission.  We invite all qualified persons to apply.

Essential Functions

• Under general direction of the Customer Assistance Center Deputy Director, serves as senior leader for the statewide Marketplace Data & Reporting function for Get Covered Illinois (GCI).
• Oversees and conduct advanced analysis of State Based Marketplace data.
• Leads the development and governance of dashboard and reporting solutions.
• Provides cross-functional data leadership and operational support that provides senior-level analytical leadership and support across GCI.
• Serves as GCI’s senior business lead and primary liaison with information technology and reporting vendors.
• Leads compliance and strategic oversight of all federal and state marketplace reporting obligations, monitoring for agency-wide adherence to standards.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in business or public administration.
• Requires two (2) years of responsible administrative experience in a public or business organization.

Preferred Qualifications

• Prefers one (1) year of progressively responsible professional experience in data analysis, operational reporting, business intelligence, dashboard development, healthcare analytics, marketplace operations, technology systems analysis, or a related analytical field.
• Prefers one (1) year of experience analyzing software and interactive dashboards to analyze, design, and present complex data clearly and concisely.
• Prefers three (3) years of professional experience compiling, analyzing, reporting and presenting public data.
• Prefers two (2) years of professional experience working with statistical analysis, reporting, and projections.
• Prefers two (2) years of professional experience working with outside entities, consultants, and advocacy groups.
• Prefers one (1) year of professional experience working within the Affordable Care Act (ACA ), Illinois health insurance landscape, health insurance tax credits and tax credit eligibility.
• Prefers one (1) year of professional experience working within federal and state health insurance statutes and policies.
• Prefers one (1) year of professional experience with Microsoft Office, SharePoint, and other Microsoft products.

Specialized Skills

• Requires one (1) year of professional experience analyzing, managing, and escalating complex health care cases, including conducting root cause analysis and developing corrective action recommendations.
• Requires one (1) year of professional experience administering high-risk or executive-level escalations, including coordinating and developing cross-functional resolutions and preparing clear summaries and recommendations for leadership review.

Conditions of Employment

• Requires the ability to pass a background check.
• Requires ability to travel in the performance of duties, with overnight stays as appropriate.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

The Department of Insurance (DOI) regulates the insurance market in the State of Illinois including, but not limited to, licensing and educating insurance agents, investigating Workers Compensation fraud, and examining the operations and finances of insurance companies domiciled in the state. We are committed to protecting consumers and regulating the insurance industry with innovation and efficiency. DOI has approximately 220 employees who are split between our Chicago and Springfield offices.

State of Illinois employees enjoy a robust benefit package, including:

• Health, Life, Vision, and Dental Insurance
• 13 Paid Holidays annually, 14 on even numbered years
• 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
• 12 Paid Sick Days annually (sick days carry over from year to year)
• 12 Weeks Paid Maternity/Paternity Leave
• 3 Paid Personal Days annually
• Pension Plan
• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
• Flexible work schedules may be available, dependent upon position
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

Visit https://www2.illinois.gov/cms/benefits/Pages/default.aspx for more information about our benefits.