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OFFICE ASSOCIATE, Opt 2 (Polish Speaking)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Jan 20, 2023

Chicago, IL, US, 60601-3130

Job Requisition ID:  22496

Agency :  Department of Labor 
Closing Date/Time: 02/06/2023
Salary:   $3,367.00 - $4,552.00  
Job Type:   Salaried Full Time  
County:   Cook  
Number of Vacancies:   1  
Plan/BU:   RC014  


This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.


All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.


Posting Identification Number  22496


The Illinois Department of Labor (IDOL) is one of Illinois' most important and dynamic Agencies. With an annual budget of $12.8 million, and an authorized staff of nearly 100 full-time employees, IDOL has the capacity and capability to provide administration and enforcement of over 25 labor and safety Laws. At IDOL, we take pride in our Agency's mission: to promote and protect the rights, wages, welfare, working conditions, safety, and health of Illinois workers through enforcement of state labor laws, and to safeguard the public through regulation of amusement rides and to ensure compliance with all other labor standards.


This Fair Labor Standards clerical position serves as the first point of contact for various constituencies, including Polish constituents, looking for assistance from the Department of Labor.  A typical day might start with translating in a hearing to help Polish citizens understand the process and legal requirements to recoup wages and end with responding to emails seeking help from the Department of Labor.  Every day will be different.  If you enjoy helping people, please apply to join our team.

Job Responsibilities

1.  Provides responses to general inquiries involving employment of minors

2.  Performs filing duties and enters claims into a database for various laws enforced and administered by the Fair Labor Standards

3.  Answers multiple telephone lines for the Fair Labor Standards Division, including phone lines handling minimum wage and overtime, child labor and wage payment and collection act inquiries

4.  Performs translating functions for Polish-speaking clients seeking information and assistance from the Department of Labor who cannot read or speak English

5.  Proofreads and translates materials produced by the agency for Polish audiences regarding labor laws

6.  Responds to general inquiries received by Fair Labor Standards email addresses

7.  Serves as designated back up person for the processing and verification of monies collected by the agency

8.  Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

1.  Requires knowledge, skill, and mental development equivalent to completion of high school and two years of office experience

2.  Requires the ability to keyboard accurately at 45 wpm

3.  Ability to speak, write and translate Polish at a colloquial level

Preferred Qualifications (In Order of Significance)

  1. 2 years of experience working on a multi-line phone system
  2. 1 year of experience with office practices, procedures, and programs
  3. 1 year of extensive skills in writing, composition, grammar, spelling and punctuation
  4. 1 year of utilizing Microsoft Office Suites, with a heavy emphasis in database skills
  5. 1 year of experience with general office filing techniques

Conditions of Employment

  1. Requires ability to lift at least 25 pounds.

Work Hours:  8:30AM-5:00PM  
Work Location: 160 N La Salle St, Suite 1300, Chicago, IL 60601-3130  
Agency Contact:

Tammy Riggins


Phone #:217-557-3110

Job Family:  Clerical and Administrative Support  


This position does not contain “Specialized Skills” (as that term is used in CBAs).



Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on – click “Application Procedures” in the footer of every page of the website.


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: