OFFICE ASSOCIATE

Position Overview

Under direction of a Senior Public Service Administrator (Director of Operations) provides office support for supervisor and Operations team, such as maintaining agency directories, asset listings, reports, visitor logs, and security badge changes. Archives closed case files for Management Operations-Information Systems on a monthly basis. Supports Operations team ticket/request responses, including but not limited to administrative tasks for ticket resolution. Provides back-up support and coverage to IDHR Front Desk/Reception Team, as needed. Processes mail, deliveries, and inter-office transfers, in coordination with logging, and sorts and distributes to different divisions, business units, or individuals.

Benefits Statement

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• A Pension Program

• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance

• 3 Paid Personal Business Days annually

• 12 Paid Sick Days annually (Sick days carry over from year to year)

• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

  • Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)

• 13 Paid Holidays annually, 14 on even numbered years

• Flexible Work Schedules (when available dependent upon position)

• 12 Weeks Paid Parental Leave

• Deferred Compensation Program - A supplemental retirement plan

• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)

• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans

• 5% Salary Differential for Bilingual Positions

• Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Essential Functions

• Provides office support for supervisor and Operations team, such as maintaining agency directories, asset listings, reports, visitor logs, and security badge changes.
• Archives closed case files for Management Operations-Information Systems on a monthly basis.
• Supports Operations team ticket/request responses, including but not limited to administrative tasks for ticket resolution.
• Provides back-up support and coverage to IDHR Front Desk/Reception Team, as needed.
• Processes mail, deliveries, and inter-office transfers, in coordination with logging, and sorts and distributes to different divisions, business units, or individuals.
•  Performs other duties as assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to completion of high school and two years of office experience.
• Requires ability to communicate effectively in Spanish, as well as English. Candidates must have ability to speak and write Spanish at a colloquial level.

Conditions of Employment

• Requires completion of a background check and self-disclosure of criminal history.
• This position is considered medium work as defined by the U.S. Department of Labor (20 CFR 404.1567(c)). Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Illinois Department of Human Rights

The Illinois Department of Human Rights (“IDHR”) is a state agency charged with the enforcement of the Illinois Human Rights Act ("Act"). The Act prohibits unlawful discrimination in Illinois with respect to employment, real estate transactions, financial credit, and public accommodations (including education). IDHR protects and guarantees the rights of all Illinoisans to be free from unlawful discrimination by receiving and investigating claims of unlawful discrimination. Moreover, the Act prohibits retaliation against a person who has opposed that which is reasonably and in good faith believed to be unlawful discrimination; prohibits the aiding, abetting, compelling or coercion of a person to commit a violation of the Act; and prohibits the willful interference with the performance of a duty or the exercise of a power by the Department or one of its officers or employees. At the forefront of protecting civil rights, IDHR welcomes all candidates for employment to apply for any position for which they are qualified. Join IDHR in its mission to secure an Illinois free from discrimination.