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PUBLIC SERVICE ADMINISTRATOR OPT. 6- Child Intake & Recovery Unit Supervisor (591854)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Aug 4, 2022

Chicago, IL, US, 60616-1310

Job Requisition ID:  17648

Agency:  Department of Children and Family Services 
Closing Date/Time:  08/18/2022 
Salary:  $3116.00-$10,658.00 monthly (Anticipated Starting Salary Range: $7083-$7917/mo.) 
Job Type:  Salaried Full Time 
County:  Cook 
Number of Vacancies:  1 
Plan/BU:  Gubernatorial Exclusion 063 

Job Pin# 598861

****************A RESUME IS REQUIRED FOR THIS JOB POSTING****************

Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Child Intake and Recovery Unit Supervisor.  Under administrative direction, this position will supervise and coordinate the activities of a team of professional caseworkers engaged in providing support services for children and youth in DCFS care who run away, are missing, or have been abducted. This position monitors team activities to ensure calls are answered promptly, proper information is gathered, and information is shared with law enforcement, the National Center for Missing and Exploited Children, and other appropriate entities.  The position provides a great opportunity for someone who is interested in tackling challenging situations and guiding a team of workers who strive to achieve positive outcomes for endangered children and youth.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills, strong leadership skills, and the ability to remain calm in a busy, high pressure environment. We invite all qualified applicants to apply to join our innovative team to help make a difference in the lives of children and families.

Job Responsibilities

  1. Serves as Child Intake and Recovery Unit Supervisor


  1. Serves as full line supervisor of subordinate staff


  1. Monitors to ensure a timely response on cases of children who run away, are missing, have been abducted, and are entering the shelter system


  1. Establishes and implements a team-based program of staff development and training for subordinate staff


  1. Explains and enforces agency policies, procedures, state statutes and requirements


  1. As authorized agent, monitors information taken for medical and psychiatric consents for youth


  1. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

  1. Requires an MSW or master’s degree in a related human services field


  1. Requires three years of administrative child welfare experience with an MSW or four years of administrative child welfare experience with a master’s degree in a related human services field

Preferred Qualifications

1.  3 years of professional call center experience


2.  3 years of experience supervising professional staff


3.  3 years of professional experience working with missing or runaway children and youth


4.  3 years professional experience working with the shelter system


5.  2 years of professional experience conducting community outreach for a public or private  organization

Conditions of Employment

  1. Requires the ability to pass a background check


  1. Requires possession of a valid driver’s license and ability to travel

Work Hours:  Mon-Fri 7:30am-4:00pm 
Work Location: 1911 S Indiana Ave Chicago, IL 60616-1310 
Agency Contact: 
Job Function: Administration/Management 


DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.