REGIONAL TEAM SUPERVISOR (EXECUTIVE II)
Chicago, IL, US, 60603
Agency: Department of Healthcare and Family Services
Job Posting ID: CS41982
BPIS: 11665
Class Title: EXECUTIVE II - 13852
Skill Option: None
Bilingual Option: None
Start Date: 10/09/2024
Closing Date/Time: 10/24/2024
Salary: Anticipated Starting Salary $6,339 monthly; Full Range $6,339 - $9,178 monthly
Job Type: Salaried
Category: Full Time
County: Cook
Number of Vacancies: 1
Plan/BU: RC062
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 41982
Job Posting Details:
The Department of Healthcare and Family Services (HFS)’s, Division of Child Support Services is seeking to hire a highly qualified and motivated professional to lead our Cook Central Region in the role of Regional Team Supervisor. This position will direct a team tasked with establishing and enforcing child support activities. The position will also serve as a liaison between the Division and other organizations providing interpretation of child support programs and procedures, case process and in the application of child support law.
The ideal candidate will have excellent communication, organizational, leadership and analytical skills to be successful in evaluating the operations of Team G in the Central Region.
HFS values employees with different backgrounds, life experiences, and talents.
Employees receive a robust benefit package including:
- Monday-Friday work schedule
- Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
- Health, Life, Vision, and Dental Insurance
- Pension Plan
- Paid Parental Leave
- Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
- Employees earn (12) paid Sick Days annually.
- New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
- Employees earn (3) paid Personal Days annually.
- (13-14) paid holidays annually (based on start date)
If you are seeking a new opportunity, and this position appeals to you, please apply today!
At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.
HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.
Essential Functions
- Under general direction, serves as a Regional Team Supervisor in planning, directing, and evaluating child support establishment and enforcement activities for Team G in the Central Region
- Serves as a working supervisor
- Serves as liaison between the Division of (CSS) Child Support Services and the Circuit Clerks, the Attorney General’s staff, the State’s Attorneys, legal representatives, and others states in the interpretation of CSS programs and procedures, in case processing, and in the application of child support law
- Researches program issues and compiles information
- Develops and provides continual, updated training in the technical aspects of child support law, in legal methods and remedies, in the Statewide Child Support System, and in other technical and caseload management aspects of the CSS program
- Appears in court as a witness to proceedings or as an expert on difficult child support cases
- Performs other duties as required or assigned that are reasonably within the scope of the duties enumerated above
Minimum Qualifications
- Requires knowledge, skill and mental development equivalent to completion of four (4) years of college, preferably with courses in business or public administration
- Requires two (2) years of responsible administrative experience in a public or business organization
Preferred Qualifications
- Two (2) years of experience working with state and federal policy as it relates to child support programs
- One (1) year of experience working with child support intake and collection programs
- Two (2) years of administrative experience supervising staff in a business or public organization requiring caseload management
- Two (2) years of experience analyzing production reports, computer data, and information from management meetings to evaluate policies, operating procedures, and production results to determine next steps
- Two (2) years of professional experience with the operations of child support establishment and enforcement
- Three (3) years of professional experience serving as a liaison with internal and external stakeholders such as government agencies addressing child support services
- Two (2) years of professional experience developing and implementing child support program and operational policies, goals, and objectives in accordance with state and federal regulations
- Two (2) years of professional experience interpreting child support statues, rules, regulations, policies, and procedures for a state agency, public or private organization
Specialized Skills
- Requires two (2) years of experience working with state and federal policy as it relates to child support programs
- Requires one (1) year of experience working with child support intake and collection programs
Conditions of Employment
- Requires the ability to pass a national background check prior to employment due to accessing confidential federal tax information
- Requires ability to travel in the performance of duties, with overnight stays as appropriate
- Requires the ability to utilize and maintain state issued equipment such as a laptop
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description
Work Hours: Monday - Friday 8:30a.m. - 5:00p.m.
Work Location: 36 S Wabash Ave, Chicago, Illinois, 60603
Email: HFS.DCSSApps@illinois.gov
Posting Group: Leadership & Management
This position DOES contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
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- systems@SIL-P1.ns2cloud.com
Nearest Major Market: Chicago