Refugee and Immigrant Services Administrator
Chicago, IL, US, 60607
Job Requisition ID: 48525
Opening Date: 08/06/2025
Closing Date: 08/19/2025
Agency: Department of Human Services
Class Title: SENIOR PUBLIC SERVICE ADMINISTR - 40070
Skill Option: Health and Human Services
Bilingual Option: None
Salary: Anticipated Salary: $9,400 - $11,331 per month ($112,800 - $135,972 per year)
Job Type: Salaried
Category: Full Time
County: Cook
Number of Vacancies: 1
Bargaining Unit Code:
Merit Comp Code: Federally Funded, Gubernatorial (Management Bill) Exclusion from Collective Bargaining Coverage
*************A RESUME IS REQUIRED FOR THIS JOB POSTING*************
Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.
When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
Posting Identification Number 48525
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Division of Family and Community Services is seeking an administrator to lead the Bureau of Immigrant and Refugee Services. This position is responsible for directing and managing bureau operations, implementing policies that advance departmental goals and objectives, and overseeing the development, analysis, and interpretation of complex research, including federal and state legislation and administrative policies related to immigrants and refugees. The role also serves as a full-line supervisor, providing leadership and guidance to bureau staff while fostering a culturally competent and inclusive work environment to serve diverse immigrant and refugee communities effectively.
Essential Functions
- Serves as Refugee and Immigrant Services Administrator.
- Directs, organizes, develops and interprets highly complex research, including, but not limited to, federal legislation and administrative policies pertaining to immigrants and refugees.
- Serves as full-line supervisor.
- Directs, organizes, implements, and evaluates the Bureau’s compliance with grant making and grant management requirements and ensures compliance with the Grant Accountability and Transparency Act (GATA) and other federally funded program requirements.
- Serves as the federally designated Immigrant Integration Coordinator.
- Travels to provide program assistance to private social service agencies responsible for job counseling and job placement, statewide consortium of adult education programs and service and other agencies providing services to refugees and other immigrants.
- Monitors the provision of information referral and direct counseling services to refugees and other immigrants needing legal, medical, consumer, educational, translation, family counseling assistance and job development.
- Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge, skills, and mental development equivalent to completion of four (4) years college with course work in social work, human services, migration studies, international relations, or a closely related field.
- Requires four (4) years of progressively responsible administrative experience in a health or human services organization working with a refugee/immigrant or related program.
Preferred Qualifications
- Four (4) years of professional experience directing and leading immigrant and refugee program operations for a public or private organization, including collaboration with non-profit organizations serving immigrants, asylum seekers, refugees, and Limited English Proficient (LEP) populations, with demonstrated expertise in implementing policies, cross-cultural communication, and resource coordination.
- Four (4) years of professional experience directing, organizing, implementing, and evaluating grant-making and grant management activities, including financial oversight and budget monitoring, to ensure compliance with the Grant Accountability and Transparency Act (GATA) and other federally funded program requirements for a public or private organization.
- Four (4) years of professional experience directing, organizing, developing, and interpreting complex research and data analysis, including federal and state legislation and administrative policies related to immigrants and refugees for a public or private organization.
- Four (4) years of professional supervisory experience assigning work, providing guidance to subordinates, administering discipline in accordance with collective bargaining agreements, training staff, approving time off, and preparing and signing performance evaluations.
- Four (4) years of professional experience serving as a liaison on immigrant social services programs and policies, collaborating with public and private agencies, as well as immigrant and refugee self-help groups.
- Advanced degree in human services, social work, law policy, ethnic studies, multicultural studies migration, and/ or refugee studies.
Conditions of Employment
- Requires ability to travel in the performance of duties, with overnight hotel stays.
- Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.
- This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.
Work Hours: Mon - Fri, 8:30am - 5:00pm; 1-hour unpaid lunch
Work Location: 401 S Clinton St, Chicago, Illinois, 60607
Division of Family and Community Services
Office of Welcoming Center for Refugee and Immigrant Services
Bureau of Refugee and Immigrant Services
Chicago/Cook County
Agency Contact: DHS.HiringUnit@illinois.gov
Posting Group: Leadership & Management; Social Services
About the Agency:
The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
o Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
• 13 Paid Holidays annually, 14 on even numbered years
• Flexible Work Schedules (when available dependent upon position)
• 12 Weeks Paid Parental Leave
• Deferred Compensation Program - A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Federal Public Service Loan Forgiveness Program eligibility
• GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://cms.illinois.gov/benefits/stateemployee.html
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Nearest Major Market: Chicago