SOCIAL SERVICE PROGRAM PLANNER IV
Chicago, IL, US, 60607
Job Requisition ID: 48264
Opening Date: 07/22/2025
Closing Date: 08/04/2025
Agency: Department of Human Services
Class Title: SOCIAL SERV PROGRAM PLANNER IV - 41314
Skill Option: None
Bilingual Option: Spanish
Salary: Anticipated Salary $7,345-$10,734/month ($88,140-$128,808/year) + bilingual pay
Job Type: Salaried
Category: Full Time
County: Cook
Number of Vacancies: 2
Bargaining Unit Code: RC062 Technical Employees, AFSCME
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
Under general direction, this detail-oriented professional will be responsible for monitoring the programmatic and fiscal components of the Illinois Welcoming Center Program. The ideal candidate will bring a strong commitment to equity, cultural responsiveness, and effective program oversight.
Essential Functions
- Leads complex technical tasks in the design, planning, analysis, and coordination of the Illinois Welcoming Center Program.
- Collaborates with agencies to develop annual work plans, deliverables, and budgets aligned with program objectives.
- Oversees and coordinates fiscal reporting, invoicing, and payment processing activities to ensure financial transactions in compliance with established guidelines and regulations.
- Utilizes data from systems like CARS, PBC Remedy, and CSA to analyze and document the effectiveness of service delivery.
- Reports on the program's work.
- Translates functions/procedures into Spanish for non-English speakers in contact with the public, advocacy groups, customers, and community organizations.
- Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill and mental development equivalent to the completion of master's degree.
- Requires two (2) years of progressively responsible professional experience in community organization, social service work or in program planning and development.
- Requires the ability to speak, read and write in Spanish at a colloquial skill level.
Specialized Skills
- Of the two (2) years of required experience, requires one (1) year of professional experience conducting regular monitoring and review of programmatic reports submitted by service providers, providing technical guidance and actionable feedback to ensure alignment with organizational goals, within a public or private sector organization and one (1) year of experience in establishing contracts under the Grant Accountability and Transparency Act (GATA) guidelines.
Preferred Qualifications
- One (1) year of professional experience conducting regular monitoring and review of programmatic reports submitted by service providers, providing technical guidance and actionable feedback to ensure alignment with organizational goals, within a public or private sector organization.
- One (1) year of experience in establishing contracts under the Grant Accountability and Transparency Act (GATA) guidelines.
- Two (2) years of professional experience working with the immigrant and/ or refugee communities with a demonstrated commitment to cultural competency and sensitivity in service delivery.
- One (1) year of professional experience managing and coordinating fiscal reporting processes, including invoicing, and payment reconciliation to ensure financial compliance with internal policies and external regulatory requirements.
- One (1) year of professional experience collaborating with partner agencies to develop annual work plans, performance deliverables, and budgets that support and advance programmatic objectives, within a public or private organization.
- One year (1) of proficiency in utilizing digital tools and data systems to streamline workflow and support efficiency in the program and fiscal management.
Conditions of Employment
- Requires ability to travel in the performance of duties, with overnight stays as appropriate.
- This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
- Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.
*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.
Work Hours: Mon-Fri, 8:30am-5pm, 1 hour unpaid lunch.
Work Location: 401 S Clinton St, Chicago, Illinois, 60607
Division of Family & Community Services
Bureau of Welcoming Center
Contract Development, Billing, and Compliance
Chicago/Cook County
Agency Contact: DHS.HiringUnit@illinois.gov
Posting Group: Social Services
About the Agency:
The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
This position DOES contain “Specialized Skills” (as that term is used in CBAs).
Revolving Door:
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Nearest Major Market: Chicago