Social Worker Surveyor 1 (Social Worker 1)

Position Overview

The Illinois Department of Public Health is seeking a highly motivated, detailed oriented individual to serve as a Social Worker Surveyor 1. Travels to conduct routine health and safety surveys to determine the compliance with state and federal requirements. Interviews facility patients, staff, administrators, health care providers and other individuals. Investigates abuse, neglect, or exploitation complaints and discharge planning involving Hospice, Hospital and ESRD facility patients. As a member of the health facility survey team, explains and outlines deficiencies.

Benefits Statement

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• Flexible and hybrid work schedules are available in many program areas (when available and dependent upon position)
• Competitive Group Insurance benefits including health, life, dental and vision plans.
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• 10-25 days of paid vacation time annually (10 days for first year of state employment)
• 12 paid sick days annually which carryover year to year
• 3 paid personal business days per calendar year (pro-rated dependent on start date)
• 13-14 paid holidays per year
• 12 weeks of paid parental leave
• Employee Assistance Program and/or mental health resources

*These are just a few of the many perks available to all State employees. For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Essential Functions

• Performs surveys of all provider types under healthcare facilities and programs, including but not limited to Hospice, Home Health Agencies, Hospitals and End State Renal Disease Facilities (ESRD) to determine compliance with state licensure requirements, federal certification mandates, and Department directives, program policies and procedures.
• Investigates complaints relating to compliance with state and federal regulations involving health and safety of patients at healthcare facilities such as Home Health Agencies, Hospice, Hospital and ESRD facilities.
• As a member of the health facility survey team, explains and outlines deficiencies.
• Completes necessary surveyor training.
• Participates in staff meetings and assist with orientation of newly employed health facilities surveillance staff and other Department staff as directed.
• Performs other duties as required or assigned within the scope of the responsibilities enumerated above.

Minimum Qualifications

• Requires a master's degree in social work from a recognized college or university.

*This class is included as an Upward Mobility Program Credential title.

Preferred Qualifications

• One year experience with state and federal training concerning laws and regulations governing licensure, Medicare/Medicaid certification and inspections of health care facilities and to obtain federal Hom Health Agency, Hospice, Hospital and ESRD Qualification Training certification.
• One year of experience of the theories and assumptions underlying the social work field.
• One year experience preparing complex written and oral reports.
• One year experience in evaluating services provided similar to conducting a survey that includes the evaluation of the environment, records and care and service delivered by the Home Health Agency, Hospice, Hospital and ESRD care providers, identifying areas of non-compliance, problems and discrepancies, and determining possible resolution or action.
• One year experience in gathering, collating and classifying information about data, people or things and to interpret an extensive variety of technical materials in books, journals and manuals.
• One year experience maintaining effective working relationships with professional personnel, supervisors, peers, the general public and consumers.
• One year experience establishing, maintaining and improving cooperative working relationships with various stakeholders.
• One year experience critical thinking, judgment, discretion and maintain confidentiality during the conduct of the survey process.
• One year work experience in Microsoft Word, processing, and spreadsheet applications (i.e. Microsoft Word, Microsoft Outlook, Excel, PowerPoint, Smartsheet’s).

Conditions of Employment

• Requires ability to travel in the performance of duties.
• Requires appropriate, valid driver’s license.
• Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This requires the ability to work evenings and weekends.
• Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.

*The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

The Illinois Department of Public Health (IDPH) is tasked with the oversight of communities within Illinois to achieve and maintain optimal health and safety. With an annual budget of over $2 billion in state and federal funds, 6 regional offices, 3 laboratories and over 1,200 employees, IDPH is equipped to fulfill its mission of protecting the health and wellness of the people of Illinois through the prevention, health promotion, regulation and control of disease and injury.