UNEMPLOYMENT INSURANCE REVENUE ANALYST II

Position Overview

Under direction, as a senior revenue analyst, performs complex Unemployment Insurance (UI) Revenue employer account maintenance activities and detailed analysis of employer records submitted to determine liability, correct contributions and financial status; answers complex inquiries regarding liability and compliance, requiring advanced knowledge of the UI Act; utilizing computerized systems, researches, analyzes and amends records to put employer accounts into balance; analyzes and resolves employer account discrepancies; reviews employer documentation and correspondence; communicates with employers and/or their representatives to obtain additional documentation; provides technical assistance and advice regarding the UI Act, agency policy and procedures to employers by phone, correspondence and/or in person. Controls activation and/or deactivation of powers of attorney submitted by representatives.

Job Responsibilities

1. As a senior revenue analyst, performs complex UI Revenue employer account maintenance activities and detailed analysis of employer records submitted to determine liability, correct contributions and financial status.
2. Provides technical assistance and advice regarding the UI Act, agency policy and procedures to employers and/or their representatives by phone, correspondence and/or in person.
3. Utilizing a PC and relevant computerized systems, including but not limited to GenTax, the Illinois Benefit Information System (IBIS), Benefit Charging System (BCS) and Benefit Funding System (BFS), accesses computer screens for inquiry and input in order to research, analyze and amend records to put employer accounts into balance.
4. Reviews employer generated documentation and correspondence to identify missing agency-required information.
5. Controls activation and/or deactivation of powers of attorney submitted by employer representatives.
6. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

1. Requires knowledge, skill and mental development equivalent to four years of college with major coursework in accounting, business, mathematics or a related field, plus three years of professional experience in account maintenance, investigation and analysis.

Knowledge, Skills, and Abilities

1. Requires extensive knowledge of the Illinois Unemployment Insurance Act.
2. Requires knowledge of databases and hard copy information sources used within IDES, including but not limited to GenTax, the Illinois Benefit Information System (IBIS), Benefit Charging System (BCS) and Benefit Funding System (BFS).
3. Requires knowledge of employer’s rights and obligations related to unemployment insurance contributions.
4. Requires working knowledge of mathematical concepts.
5. Requires ability to communicate effectively, both orally and in writing.
6. Requires ability to gain and maintain effective working relationships with agency employees, employers and the public.
7. Requires ability to effectively organize and analyze pertinent information for provision of collection and/or accurate allocation of contributions.
8. Requires the ability to use a PC and related software packages such as word processing and spreadsheets, database management, e-mail, the Internet and computerized agency systems, including but not limited to GenTax, IBIS, BCS and BFS.