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We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Sep 23, 2022

Chicago, IL, US, 60601

Job Requisition ID:  18816

Agency :  Department of Labor 
Closing Date/Time: 10/07/2022
Salary:   $3,471.00 - $4,729.00  
Job Type:   Salaried Full Time  
County:   Cook  
Number of Vacancies:   1  
Plan/BU:   RC062  


This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.


All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.


Posting Identification Number 


"We recommend a copy of your resume be included with the application"


The Illinois Department of Labor (IDOL) is one of Illinois' most important and dynamic Agencies. With an annual budget of $17 million, and an authorized staff more than 100 full-time employees, IDOL has the capacity and capability to provide administration and enforcement of over 25 labor and safety Laws. Here at IDOL, we take pride in our Agency's mission: to promote and protect the rights, wages, welfare, working conditions, safety and health of Illinois workers through enforcement of state labor laws, and to safeguard the public through regulation of amusement rides and to ensure compliance with all other labor standards


The wage claim specialist position is in our downtown Chicago office located at 160 N. LaSalle Street, Chicago, IL.  This position serves under the direction of the Executive 2 and is responsible for processing a caseload of Wage Claims requests to ensure that the working people of Illinois are paid correctly and in full.  The ideal candidate must be able to speak and write Spanish at a colloquial level. The ideal candidate should also be hard working, able to communicate and a team player.  This unique opportunity offers an exceptional benefit package to include health insurance, including eye care and dental, Deferred Compensation, life insurance and retirement.  If you desire to become a valued member of a hard-working and respected team and up for a challenge or a change in your career, please take this opportunity to apply for this rewarding and gratifying position.


Job Responsibilities

  1. Reviews all wage claim mail pertaining to assigned caseload
  2. Serves as wage claim case coordinator, responsible for all initial phases of processing the back wage claim, including oral and written communications with claimant and employers.

  3. Responds to complex technical inquiries regarding provisions under the Wage Payment and Collection Act received by phone or in person, counsels’ individuals concerning legal aspects of the Act

  4. Answers inquiries from employers and employees concerning the status of wage claims filed with the Department of Labor and performs other duties related to the processing of the claims

  5. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above


Minimum Qualifications

  1. Requires knowledge, skill, and mental developmental equivalent to four years of high school
  2. Requires two years of personnel or payroll work experience preferably or one year of wage claim experience

Preferred Qualifications (In Order of Significance)

  1. Two years of experience work with Wage Payment and Collections Act
  2. Two years of professional working experience with records and maintain accurate case file information
  3. Two years of professional experience working with claimants to establish and maintain satisfactory working relationships
  4. One year of experience working with arithmetic, clerical, and office practices and procedures


Work Hours:  Monday - Friday, 8:30am - 5:00pm  
Work Location: 160 N LaSalle Street, 13th Floor, Chicago IL 60601  
Agency Contact:

Craig Morrison


Phone #:217-557-0819

Job Family:  Legal and Compliance  


This position [DOES NOT] contain “Specialized Skills” (as that term is used in CBAs).



Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on – click “Application Procedures” in the footer of every page of the website.


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:


Revolving Door:
Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.

Nearest Major Market: Chicago