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OFFICE ASSOCIATE (OPT 2) - VISITOR COORDINATOR

We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Oct 6, 2021
Location: 

Decatur, IL, US, 62526-9640

Job Requisition ID:  8189

Agency:  Department of Corrections - Decatur Correctional Center
Closing Date/Time:  10/21/2021 
Salary:  Anticipated Starting Salary: $3,365/month; CBA Applies; Full Range: $3,365-$4,561/month 
Job Type:  Salaried Full Time 
County:  Macon 
Number of Vacancies:  1 
Plan/BU:  RC014 

 

Collective Bargaining Agreement language applies to this requisition:
We are currently transitioning away from a paper application process to an electronic application process. This position has not been transitioned. Please follow the directions below when applying to this position.

 

DO NOT APPLY ONLINE

**DO NOT CLICK THE APPLY BUTTON**

 

CMS100/B Employment Application and all applicable documentation should be submitted to the Agency contact listed below.

 

Posting Identification #8189

 

Position Overview

 

Under direction of the Clinical Services Supervisor, coordinates and completes tasks needed to allow offenders to communicate with civilians through in-person visiting, video visitation and telephone, inputs data into Offender 360, receives visitor information forms from civilians, directs inquiries to appropriate staff; serves as back up receptionist; answers phone and takes messages.  Serves as back up to clerical staff; types a variety of complex documents and charts.

 

Job Responsibilities

 

  1. Coordinates and completes tasks that allow offenders to communicate with civilians.
  2. Receives inquires/questions/complaints from offenders and civilians related to video visitation, inmate telephone system, electronic funds transfers, MP3 players/software and electronic messaging.
  3. Receives and reviews potential visitor infomration forms (PVI) from civilians, communicates with civilians to complete forms, routs PVI forms for approval.
  4. Prints daily video visitation schedules, creates call passes for offenders on schedule, delivers Schedules and call passes to appropriate staff.
  5. Serves as back up to clerical staff.
  6. Serves as back up receptionist for clinical services and other departments.
  7. Performs other duties as requires or assigned which are reasonably wihtin the scope of the duties enumerated above.

 

Minimum Qualifications

 

  1. Requires knowledge, skill and mental development equivalent to completion of high school and two (2) years of office experience.
  2. Requires ability to type accurately at 45 wpm.

 

Knowledge, Skills, and Abilities

 

  • Requires extensive knowledge of office practices, procedures and programs.
  • Requires extensive knowledge of composition, grammar, spelling and punctuation.
  • Requires working knowledge of basic mathematics.
  • Requires elementary knowledge of agency programs, rules and regulations.

 

Conditions of Employment

 

  1. Ability to pass the IDOC/IDJJ background check. 
  2. Ability to pass a drug screen. On January 1, 2020, the Cannabis Regulation and Tax Act made it legal for residents over the age of 21 to produce, consume and sell cannabis in Illinois. Please note that although the law has changed, the Department will continue to enforce the Department’s zero tolerance Drug Testing policy.  The use of unauthorized drugs, including cannabis, by an employee, regardless of the position held is prohibited.

 

About the Agency

 

The Illinois Department of Corrections is a multicultural agency deeply committed to ensuring diversity, equity, and inclusion.  This commitment is at the forefront of our operations, hiring, policies and procedures, and training. We recognize the benefit of workplace empowerment, the importance of diversity and fully support an environment where ALL employees are treated fairly, respectfully, and have equal access to opportunities and resources necessary to thrive and contribute to the agency’s success. IDOC genuinely values the differences of individuals in our custody and is committed to ensuring a healthy living environment where they feel valued, respected, and included.

 

Through our commitment to Diversity, Equity, and Inclusion (DEI), we shall establish and uphold agency policies and practices conducive to eliminating all forms of exclusion including, but not limited to, racism, ageism, ableism, sexism, discrimination based on sexual orientation and gender, and religious oppression.

The IDOC team works to serve justice in Illinois and increase public safety by promoting positive change in behavior of individuals in custody, operating successful reentry programs, and reducing victimization.

 

Employees enjoy excellent benefits, including health, vision, and dental insurance; retirement plan and deferred compensation; state holidays and other benefit time off; tuition reimbursement; and pre-tax benefit programs. The department also offers extensive training and career advancement opportunities.

 

The Illinois Department of Corrections is proud to be an Equal Opportunity Employer.

 

Work Hours:  8:00 am-4:00 pm Monday through Friday  
Work Location: Decatur Correctional Center - 2310 E Mound Rd Decatur, IL 62526-9640  
Agency Contact:

Danielle Davies

Human Resources Representative

Decatur Correctional Center

Email: Danielle.Davies@illinois.gov

Phone #:217-877-0353

Job Function:  Clerical and Administrative Support; Public Safety  

 

CANDIDATES MUST SUBMIT A SEPARATE BID FORM (as applicable) AND CMS-100/B FOR EACH POSTED VACANCY APPLIED FOR. 

 

APPLICATION INSTRUCTIONS

DO NOT APPLY ONLINE.

Please submit application via email to: Danielle.davies@illinois.gov (Please include "Office Associate (Visitor Coordinator) 8189" in the subject line of your email.  Instructions on required attachments are listed below).

 

Current State Employees:

 

  • Seeking a Promotion – Submit an Official Position Vacancy Bid Form and CMS-100B Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • Older versions of the CMS-100B will not be graded or returned to applicants. 
    • Failure to complete and submit the new CMS-100B (version dated 9/2020 or after) will result in your application being rejected.

 

  • Seeking a Transfer – Submit an Official Position Vacancy Bid FormTransfer Request, and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification # /Job Requisition ID # or your bid will be rejected.  
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.

 

  • Seeking a Reduction - Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification # /Job Requisition ID # or your bid will be rejected.  
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

 Former State Employees:

 

  • Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification # /Job Requisition ID # or your bid will be rejected. 
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

Non-State Employees:

 

  • Submit a CMS-100 Employment Application (version dated 9/2020 or after) and official college transcripts (where applicable) to the Agency Contact address listed above.
    • Documentation is required for each Posting/Bid ID or your application(s) will be rejected.  
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.