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We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Mar 9, 2023

Deerfield, IL, US, 60015-5215

Job Requisition ID:  24793

Agency :  Department of Children and Family Services 
Closing Date/Time: 03/24/2023
Salary:   $3,471-$4729 (Anticipated Starting Salary $3,471.00/Mo.)  
Job Type:   Salaried Full Time  
County:   Cook  
Number of Vacancies:   1  
Plan/BU:   RC014  


This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.


All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification #152767


About the Position

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Secretary to the Case Tracking Administrator.  Under direction, this position will perform technical, administrative secretarial and office support functions for the Administrator.  The position will conduct special projects and studies and provide general office support to staff.  This position will utilize Spanish speaking skills in the performance of duties.  This position provides a great opportunity for someone who is detailed oriented and interested in playing a supporting role in the Department's operations.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills and strong communication skills.  We invite you to join our innovative team to help make a position difference in the lives of the children and families of Illinois.


Job Responsibilities


1.  Serves as Secretary in the Case Tracking Administrator.

2.  Prepares and keyboards a variety of confidential correspondence for administration to agency staff, clients, professionals, and community agencies outside the Department for purposes of information and clarification of DCFS rules and procedures.

3.  Establishes and maintains data bases.

4.  Receives, sorts, and read incoming mail for the administrator, making notation if needed.

5.  Translates and interprets, both orally and writing, for Spanish speaking clients regarding services available and the proper completion of forms.

6.  Serves as timekeeper.

7.  Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.


Minimum Qualifications

1.  Requires knowledge, skill, and mental development equivalent to two years of secretarial/business college OR completion of high school and two years of related office experience OR two years of independent business experience.

2.  Requires the ability to keyboard accurately at 30 wpm.

3.  Requires the ability to speak and write Spanish at a colloquial skill level.

Preferred Qualifications

1.  2 years of experience in an office setting applying knowledge of office practices, procedures and programs

2.  2 years of experience in an office setting applying knowledge of composition, grammar, spelling, and punctuation.

3.  2 years of experience in an office setting applying working knowledge of logic of computer programs.

4.  2 years of experience in an office setting applying the ability to operate commonly used manual and automated office equipment and performing routine maintenance.

Conditions of Employment


  • Requires ability to pass a background check.


Work Hours:  8:30 AM - 5:00 PM  
Work Location: 1755 Lake Cook Rd Deerfield, IL 60015-5215  
Agency Contact:

Agency Phone #:  312-814-3791

Job Family:  Clerical and Administrative Support  


DCFS is deeply committed to the welfare and protection of children.  Our goal is to protect children by strengthening and supporting families.  In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.



Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on – click “Application Procedures” in the footer of every page of the website.


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: