Director of Residential Services (PSA Option 6 Health & Human Services)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  May 24, 2023

Dixon, IL, US, 61021-1258

Job Requisition ID:  27520

Agency:  Department of Human Services 

Posting ID: 10-73-27520

Opening Date: 05/25/2023
Closing Date/Time:  06/08/2023
Salary:  Anticipated Salary: $6,497 - $8,230 per month 
Job Type:  Salaried Full Time 
County:  Lee 
Number of Vacancies:  1 
Plan/BU:  Gubernatorial Exclusion 063 



Please attach a DETAILED Resume/Curriculum Vitae (CV), a copy of your transcripts or diploma for all degrees earned, and a copy of any applicable professional licensures to the MY DOCUMENTS section of your application. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) before any offer can be extended.  You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document in lieu of a Resume or CV.

Position Overview

The Division of Developmental Disabilities is seeking to hire a Director of Residential Services for the Mabley Developmental Center located in Dixon, Illinois, to plan, execute and evaluate the operations of the Residential Services Program. The incumbent will implement policy for the total management process and plans for the effective and efficient utilization of program resources and organizes the goals and objectives to support the mission of the center. The Mabley Developmental Center serves a broad spectrum of individuals with behavioral and medical needs.

Job Responsibilities

1. Serves as the Director of Residential Services for the Mabley Developmental Center.

2. Serves as full-line supervisor.

3. Reviews, assesses, and investigates center incidents within twenty-four to forty-eight hours of occurrence.

4. Serves as the chair for the safety committee, co-chair for the injury review committee, chair for the residential services meeting, and is an active member of the daily review committee and the administrative committee.

5. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

1. Requires knowledge, skill, and mental development equivalent to completion of four (4) years college with course work in a social or human services field.

2. Requires three (3) years of progressively responsible administrative experience in a health or human services organization.

Preferred Qualifications (in priority order)

1. Bachelor’s degree in social or human services field. 

2. Two (2) years of professional experience planning, executing and evaluating the operations of a Residential Services Program for a public or private organization. 

3. Three (3) years of professional experience supervising over 10 direct care subordinate staff. 

4. Three (3) years of professional experience working with individuals with developmental disabilities in a residential setting. 

5. Two (2) years of professional experience interacting with and communicating clearly and tactfully with a wide range of individuals, that may include medical, dietary and nursing professional staff. 

6. Three (3) years of professional experience in the review and understanding of individual treatment and care policies and procedures. 

7. Two (2) years of professional experience in the development and implementation of policies and procedures for a treatment program in a residential setting. 

8. One (1) year of professional experience performing quality assurance assessments, evaluating services to individuals, in adherence to established goals and standards of care. 

9. One (1) year of basic proficiency in Microsoft Outlook, Excel, Word and WebEx.

Conditions of Employment

1. Requires ability to pass the IDHS background check.

2. Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.

3. Requires the ability to meet all agency vaccine/health-related policies and guidance.

4. Requires the ability to travel.

5. Requires the ability to physically restrain individuals as necessary to prevent injury to individual or others.

6. Requires the ability to serve as Administrator on Duty (AOD) on a rotation basis, after business hours, weekends, and holidays. 

7. Requires the ability to utilize office equipment, including personal computers.

Work Hours:  Mon - Fri, 8:30am - 5:00pm 
Work Location: 1120 Washington Ave Dixon, IL 61021-1258 

Division of Developmental Disabilities

Mabley Developmental Center

Residential Services/Program Plan Coordination
Agency Contact:
Job Family: Leadership & Management; Social Services 


About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.



As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick Days annually (Sick days carry over from year to year)
  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
  • 10 Weeks Paid Maternity/Paternity Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link:


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: