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HUMAN SERVICES CASEWORK MANAGER - 1978800

We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Apr 6, 2021
Location: 

Elgin, IL, US, 60123-7612

Job Requisition ID:  1345

Agency:  Department of Human Services  

Requisition ID: 10-92-1345-27830
Closing Date/Time:  04/19/2021 
Salary:  $5100-$7661/MONTHLY 
Job Type:  Salaried Full Time 
County:  Kane 
Number of Vacancies:  1 
Plan/BU:  RC062 

 

Collective Bargaining Agreement language applies to this posting:

We are currently transitioning away from a paper application process to an electronic application process.  This position has not been transitioned. Please follow the directions below when applying to this position.

 

*****DO NOT APPLY ONLINE*****

Follow the application instructions below to apply to this position.

Job Responsibilities

Under general direction, supervises and administers the activities of professional and technical staff providing the full range of social and welfare casework services to applicants or recipients of public assistance in a local office in the Division of Family & Community Services, DHS. Provides training to caseworker staff to maximize effectiveness and verifies efficient and proper delivery of public assistance programs. Interprets and implements new procedures for existing programs and new initiatives. Establishes and maintains effective working relationships with community resources to improve and expand service delivery.

 

20% - Serves as a working supervisor; assigns and reviews work; provides guidance and training to assigned staff, counsels staff regarding work performance; reassigns staff to meet day-to-day operating needs; establishes annual goals and objectives; approves time off; prepares and signs performance evaluations.

 

20% - Plans, organizes, directs, and reviews the work of professional caseworkers; directs the investigation and determination of eligibility of applicants and recipients of full range of public assistance and welfare services; provides managerial direction to staff concerning production and operational efficiency; confers with and advises staff concerning problems with performance and productivity. Assists staff on particularly sensitive, difficult, and complex cases and clients.

(Job Responsibilities continued)

15% - Interprets, explains, and implements new policies and procedures or changes in existing policies and procedures; conducts or facilitates training for staff on new initiatives and programs or as remedial learning is required.

 

15% - Implements and interprets new initiatives related to welfare reform; represents the local office on project teams and work groups to provide input on welfare reform initiatives and program development.

 

15% - Establishes and maintains effective public relations with employers and other interested parties in the local area served; coordinates public assistance programs and services with other local agencies and community groups; develops strategies to identify and extend community resources to assist recipients in accomplishing individual goals of public assistance and self-sufficiency.

 

10% - Reviews and evaluates reports of casework activities; error reports; audit finding and quality assurance reviews; interprets findings and develops plans to address areas requiring improvement; develops and interprets administrative memoranda as needed to improve performance and reduce error rates.

 

5% - Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  1. Requires knowledge, skill, and mental development equivalent to completion of four years college with courses in social science or business.
  2. Requires two years professional supervisory experience in a public welfare agency or three years professional experience in welfare, teaching, public health, or other public services or completion of an agency-sponsored management intern program.

Knowledge, Skills, and Abilities

Requires extensive knowledge of policies, procedures, and goals of public assistance programs and welfare reform in Illinois.

Work Hours:  8:30am-5:00pm Monday-Friday  
Work Location: Kane Co/Elgin FCRC

 700 S State St Elgin, IL 60123-7612  
Agency Contact: DHS.HiringUnit@illinois.gov
Job Function:  Social Services  

 

CANDIDATES MUST SUBMIT A SEPARATE BID FORM AND CMS-100/B FOR EACH POSTED VACANCY APPLIED FOR. PLEASE USE THE REQUISITION ID FOR THE BID # ON THE APPROPRIATE APPLICATION FORM.

 

DHS Mission Statement -  IDHS’ serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

 

 

APPLICATION INSTRUCTIONS

DO NOT APPLY ONLINE.

 

TO APPLY:  SEND BID FORM AND CMS100/B TO DHS.HiringUnit@illinois.gov

 

 

Current State Employees:

  • Seeking a Promotion – Submit an Official Position Vacancy Bid Form and CMS-100B Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • Older versions of the CMS-100B will not be graded or returned to applicants. 
    • Failure to complete and submit the new CMS-100B(version dated 9/2020 or after) will result in your application being rejected.

 

  • Seeking a Transfer – Submit an Official Position Vacancy Bid FormTransfer Request, and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting/Bid ID or your bid will be rejected.  
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.

 

  • Seeking a Reduction - Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting/Bid ID or your bid will be rejected.  
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

 Former State Employees:

  • Submit a CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

Non-State Employees:

  • Submit a CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.   
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.