SUPPORT SERVICE WORKER

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  May 22, 2025
Location: 

Elgin, IL, US, 60123

Job Requisition ID:  47474

Job Requisition ID: 47474

Opening Date: 05/23/2025
Closing Date: 06/06/2025
​Agency: Department of Human Services
Class Title: SUPPORT SERVICE WORKER - 44238 
Skill Option: None 
Bilingual Option: None
Salary: Anticipated Salary: (Eff 7/1/25) $3,693-$4,889/month ($44,316-$58,668/year)
Job Type: Salaried
Category: Full Time 
County: Kane
Number of Vacancies: 5
Bargaining Unit Code: RC009
Merit Comp Code: 

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

 

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

 

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Mental Health is seeking to hire a Support Service Worker for the Elgin Mental Health Center located in Elgin, Illinois to assist in the preparation of food for cooking and in cooking operations and serving food items for patients. Performs cleaning and maintenance work in the food service area; assists with the stocking of food items.

Essential Functions

  • Performs routine food service tasks in the kitchen.
  • Performs cleaning and maintenance work in the food service area. 
  • Assists with the stocking of food items.
  • Instructs or directs support service workers assigned to the dietary department in the preparation of food items.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to completion of High School supplemented by six (6) months experience in the support service functional area to which assigned.

Conditions of Employment

  • Per P.A. 098-0566 Requires ability to complete an ANSI accredited food handler training course within 30 days of employment.
  • Requires the ability to utilize office equipment, including personal computers.
  • Requires ability to pass the IDHS background check.
  • Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.

*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Various shifts, see below:

(1 vacancy) 12:00 pm - 8:00 pm; Wk 1: Off Mon/Sat, Wk 2: Off: Sun/Fri, Wk 3: Off Wed/Thurs, 30 minute paid lunch, Dietary Unit

(1 vacancy) 12:00 pm - 8:00 pm; Wk 1: Off Sun/Fri, Wk 2: Off: Tues/Wed, Wk 3: Off Mon/Sat, 30 minute paid lunch, Dietary Unit

(1 vacancy) 12:00 pm - 8:00 pm; Wk 1: Off Wed/Thurs, Wk 2: Off: Mon/Sat, Wk 3: Off Sun/Fri, 30 minute paid lunch, Dietary Unit

(1 vacancy) 12:00 pm - 8:00 pm; Wk 1: Off Mon/Sat, Wk 2: Off: Sun/Fri, Wk 3: Off Tues/Wed, 30 minute paid lunch, Dietary Unit

(1 vacancy) 12:00 pm - 8:00 pm; Wk 1: Off Sun/Fri, Wk 2: Off: Tues/Wed, Wk 3: Off Mon/Sat, 30 minute paid lunch, Dietary Unit

Work Location: 750 S State St, Elgin, Illinois, 60123

Division of Mental Health 

Elgin Mental Health Center 

Dietary Services 

Agency Contact: DHS.HiringUnit@illinois.gov

Posting Group: Building, Fleet & Institutional Support; Social Services

 

About the Agency: The Illinois Department of Human Services uplifts individuals and communities across Illinois.  Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives.  Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois.  Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.

  

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick Days annually (Sick days carry over from year to year)
  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
    • Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 12 Weeks Paid Parental Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • Federal Public Service Loan Forgiveness Program eligibility
  • GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

 

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com


Nearest Major Market: Elgin
Nearest Secondary Market: Chicago