INFORMATION SYSTEMS ANALYST I (OPTION C - CLIENT SERVICES - INFORMATION TECHNOLOGY)
Hines, IL, US, 60141
Agency : Department of Human Services
Class Title: INFORMATION SYSTEMS ANALYST I - 21165
Skill Option: Client Services - Information Technology
Bilingual Option: None
Opening Date: 10/04/2024
Closing Date/Time: 10/18/2024
Salary: Anticipated Salary: $6,688 - $9,745 per month ($80,256 - $116,940 per year)
Job Type: Salaried
County: Cook
Number of Vacancies: 2
Plan/BU: RC063
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 40687
Position Overview
The Division of Mental Health is seeking to hire an Information Systems Analyst I for the Madden Mental Health Center located in Hines, Illinois to serve as the computer and data processing specialist for both hardware and software. Provides hospital staff with highly technical and professional assistance in the development, analysis, interpretation, evaluation, modification, installation and maintenance of the Madden Mental Health Center’s information system. Directs computer-based data transfer and interfacing between the hospital, Division of Mental Health and DoIT. Designs, develops material and conducts training of computers and related programs.
Essential Functions
- Serves as the computer and data processing specialist for both hardware and software for Madden Mental Health Center.
- Directs computer-based data transfer and interfacing between the hospital, Division of Mental Health and DoIT.
- Provides hospital staff with highly technical and professional assistance in the development, analysis, interpretation, evaluation, modification, installation and maintenance of the Madden Mental Health Center’s information system.
- Evaluates maintenance needs of highly complex computer equipment and performs technical repair, restoration or replacement of equipment.
- Assists higher-level computer staff in the implementation and overall maintenance of the database tracking system used to track the continuity of care for patients as they move between the hospital and community provider agencies.
- In the absence of the supervisor, serves as the liaison between DoIT and community providers regarding all support software, host computer connections, data transfers and other related day-to-day business.
- Attends and actively participates in all mandatory training.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill and mental development equivalent to four (4) years of college with course work in computer science or directly related fields and requires one (1) year of professional experience in a related Information Technology field.
Preferred Qualifications
- Two (2) years of professional experience providing advanced technical support for a public or private organization with both internal and external stakeholders using Information Technology concepts and principles and the principles and techniques of Information Technology documentation.
- Two (2) years of professional experience using procedures to provide assigned technical and logical analytical ability in defining, evaluating and solving difficult administrative, organizational, technical or operational problems where solutions may be of a precedent-establishing or research nature.
- Two (2) years of professional experience planning and recommending training requirements that are necessary for effective performance using Microsoft products.
- One (1) year of professional experience using hardware and software, programming languages and procedures to provide assigned technical and analytical services.
- One (1) year of professional experience attending outside resource instruction and industry seminars summarizing and providing relevant information to component staff.
- One (1) year of professional experience using methods, procedures and techniques of conducting feasibility studies for system conversions and enhancements of platform infrastructure and application systems.
Conditions of Employment
- Requires the ability to utilize office equipment, including personal computers.
- Requires ability to pass the IDHS background check.
- Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.
*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.
Work Hours: Various shifts, see below:
(1 vacancy) 8:00am-4:00pm, Monday-Friday
(1 vacancy) 9:00am-5:00pm, Monday-Friday
Work Location: 1200 S 1st Ave, Hines, Illinois, 60141
Division of Mental Health
Madden Mental Health Center
Information Services
Agency Contact: DHS.HiringUnit@Illinois.gov
Posting Group: Science, Technology, Engineering & Mathematics; Social Services
About the Agency:
The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Nearest Major Market: Chicago