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OFFICE ASSISTANT

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students.  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.
Date:  Apr 29, 2026
Location: 

Joliet, IL, US, 60432

Job Requisition ID:  55494

Job Requisition ID: 55494 
Opening Date: 04/29/2026
Closing Date: 05/13/2026
Agency: Illinois State Police
Class Title: OFFICE ASSISTANT - 30010 
Skill Option: Keyboarding 
Bilingual Option: None
Salary: Anticipated Starting Salary (Effective 7/1/26) $3,935 monthly; Full Range $3,935-5,051 monthly
Job Type: Salaried
Category: Full Time 
County: Will
Number of Vacancies: 4
Bargaining Unit Code: RC014 Clerical Employees, AFSCME
Merit Comp Code: 

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Position Overview:

As an Office Assistant for the Division of Justice Service; Responds to inquiries regarding both criminal and noncriminal justice submission processing and procedural tasks related to the Criminal History Record Information System (CHRI) program; responds to inquiries regarding billing and other services related to the Criminal History Record Information (CHRI) program; provides information and assistance to users to explain or clarify rules, policies, and procedures regarding various elements of the CHRI program; performs follow-up phone calls and logs all calls for technical information into the call center software; Routes messages using the departmental email or other application package; makes certain that calls, email, faxes and mail received are transferred or connected properly; uses businesslike etiquette when communicating with internal and external customers; performs data entry, submission processing, CHRI data queries, updating and accessing computerized information; makes corrections or updates to CHRI data as needed; logs deficiencies, problems and outcomes into call center software. ISP encourages all those interested to apply!

 

 

The Illinois State Police offers a robust benefit package including:

  • Health, life, vision, and dental insurance.
  • 12 weeks paid maternity/paternity leave.
  • Pension Plan
  • Deferred Compensation, and other pre-tax benefit programs.
  • Employees earn twelve (12) paid sick days annually.
  • Ten to twenty-five (10-25) paid vacation days based on years of service.
  • Employees earn three (3) paid personal days pro-rated based on start date.
  • Thirteen-Fourteen (13-14) paid state holidays annually.

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Essential Functions

  • Serves as liaison between the bureau and user agencies to answer questions, provide information, perform maintenance and coordinate expedited processing of inquiries, submissions, and subpoenas, etc.
  • Serves as receptionist, receives and directs visitors, monitors in/out board to provide information regarding the status of agency personnel.
  • Performs a variety of office support functions.
  • Follows oral and written instructions.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  • Requires knowledge, skill and mental development equivalent to the completion of high school, and one (1) year of related office experience
  • Requires ability to type accurately at least 35 words per minute.

Preferred Qualifications

  • Prefers at least one (1) year experience working with the state CHRI programs or similar system.
  • Prefers at least one (1) year experience working in an office setting.
  • Prefers at least one (1) year experience following oral and/or written instructions.

Conditions of Employment

  • Requires ability to pass a background check, drug test, and fingerprinting.

 

  The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job descriptions.

About the Agency

The Illinois State Police strives for excellence seeking to be one of the premiere policing agencies in the country. Our core values are Integrity, Service, and Pride. We are seeking individuals with similar values to join us on our mission to promote public safety.

Work Hours: Monday-Friday 8:00am-4:00pm
Headquarter Location: 260 N Chicago St, Joliet, Illinois, 60432
Work County: Will
Agency Contact: ISP.JobPostings@illinois.gov
Posting Group: Office & Administrative Support

 

This position [DOES NOT] contain “Specialized Skills” (as that term is used in CBAs).

 

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com


Nearest Major Market: Joliet
Nearest Secondary Market: Chicago

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