PUBLIC SERVICE ADMINISTRATOR, OPT. 1- ASSISTANT OPERATIONS OFFICER

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students.  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Nov 10, 2025
Location: 

Joliet, IL, US, 60432

Job Requisition ID:  51282

Job Requisition ID: 51282

Job Title: Public Service Administrator, Opt. 1

Working Title: Assistant Operations Officer 
Closing Date:
​Agency: Illinois State Police
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015 
Skill Option: General Administration/Business Marketing/Labor/Personnel 
Bilingual Option: None
Salary: Anticipated Starting Salary $8,500-$10,500
Job Type: Salaried
Category: Full Time 
County: Will
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Gubernatorial (Management Bill) Exclusion from RC063 Collective Bargaining Coverage

 

  • THIS IS A NON-UNION POSITION (MERIT COMP)
    A resume is highly encouraged to evaluate your qualifications and skills as part of your application.  
  • Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Under administrative direction, serves as an Assistant Operations Officer for the Division of Justice Services; organizes, plans, executes, controls and evaluates the day-to-day business operations of Disposition/Acquisition, NICS/SOR Record Challenge, Quality Assurance, and Information Services Technology operations; serves as an Assistant to the Executive Operations Officer; maintains public relations by performing liaison work with the criminal justice community, non-criminal justice government entities and private organizations; monitors ongoing objectives to meet deadlines in an accurate and timely manner; Participates in new hire interviews; provides guidance and training; counsels staff regarding work performance and conduct; makes recommendations on and assists in the development of policy; researches and reviews legislation affecting the operations, goals and objects of the Bureau and/or Departmental policies; drafts recommendations, summaries, and/or responses on behalf of the Executive Operations Officer; acts as liaison to other professionals, both within and outside the Department; develops and coordinates programs and improvements beneficial to the Bureau and Department operations. 

About the Agency

​​The Illinois State Police strives for excellence seeking to be one of the premiere policing agencies in the country. Our core values are Integrity, Service, and Pride. We are seeking individuals with similar values to join us on our mission to promote public safety.

Essential Functions

  • Under administrative direction, serves as an Assistant Operations Officer for the Illinois statewide Bureau of Identification as it relates to the areas of responsibility.
  • Serves as working supervisor establishing annual goals and objectives.
  • Serves as an assistant to the Executive Operations Officer as it relates to the areas of responsibility - Disposition/ Acquisition, NICS/SOR Record Challenge, Quality Assurance, and Information Services Technology operations.
  • On behalf of the Bureau Chief and the Deputy Director of the Division, attends management meetings, special committees, sub-committees, and task forces representing the Bureau and the Department.

Minimum Qualifications

  • Requires knowledge, skill and mental development equivalent to completion of four years of college, preferably with courses in business or public administration.
  • Requires prior experience equivalent to three years of progressively responsible administrative experience in a public or business organization. 

Preferred Qualifications

  • Prefers at least two (2) years of experience in a managerial capacity.
  • Prefers at least two (2) years of staff utilization and employee motivation.
  • Prefers at least two (2) years of experience with labor and employment development.
  • Prefers at least two (2) years of experience with the maintenance and processing of criminal history record information, including but not limited to experience with auditing criminal history data records systems and the use of criminal history record information.
  • Prefers at least two (2) years of experience with state and federal laws and regulations which pertain to criminal history record collection and dissemination.
  • Prefers at least two (2) years of experience in criminal justice information, computer science, statistics, or related field.
  • Prefers at least two (2) years of experience with exercising judgement and discretion in development, implementing, and interpreting departmental policies and procedures. 

Conditions of Employment

  • Must successfully pass agency background screening.
  • Must successfully pass agency drug screen.
  • This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job descriptions. 

Benefits Package

The Illinois State Police offers a robust benefit package including:

    • Health, life, vision, and dental insurance.
    • 12 weeks paid maternity/paternity leave.
    • Pension Plan
    • Deferred Compensation, and other pre-tax benefit programs.
    • Employees earn twelve (12) paid sick days annually.
    • Ten to twenty-five (10-25) paid vacation days based on years of service.
    • Employees earn three (3) paid personal days pro-rated based on start date.
    • Thirteen-Fourteen (13-14) paid state holidays annually.

Work Hours:  Monday-Friday 8:30am-5:00pm 
Work Location: 260 N Chicago St, Joliet, Illinois, 60432 
Agency Contact: ISP.JobPostings@illinois.gov 
Posting Group: Leadership & Management

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com


Nearest Major Market: Joliet
Nearest Secondary Market: Chicago