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OFFICE ASSOCIATE OPT. 2 1

We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Nov 18, 2021
Location: 

Kankakee, IL, US, 60901-5133

Job Requisition ID:  8443

Agency:  Department of Children and Family Services  
Closing Date/Time:  12/06/2021 
Salary:  $3,239.00- $4,379.00/monthly(Anticipated Starting Salary: $4,379.00 monthly) 
Job Type:  Salaried Full Time 
County:  Kankakee 
Number of Vacancies:  1 
Plan/BU:  RC014 

 

Collective Bargaining Agreement language applies to this requisition:
We are currently transitioning away from a paper application process to an electronic application process. This position has not been transitioned. Please follow the directions below when applying to this position.

 

DO NOT APPLY ONLINE

**DO NOT CLICK THE APPLY BUTTON**

 

CMS100/B Employment Application and all applicable documentation should be submitted to the Agency contact listed below.

 

Posting Identification

#2182203-825466

  [[id]] 

Job Responsibilities

Under direction of the supervisor, performs complex, specialized clerical services for a team or teams of supervisors and professional child welfare and/or child protection staff; prepares and keyboards a variety of complex materials; exercises independent judgment and a command of legal, medical, and social terminology to review documents and proof appropriate use of terms and accuracy of information; answers phone calls and greets visitors; establishes and maintains case files; performs timekeeping functions; maintains inventory and orders supplies.

  • Performs complex, specialized clerical services for a team(s) of supervisors and professional child welfare and/or child protection staff; prepares and keyboards a variety of complex materials, including, but not limited to highly technical reports, statistical data, Department forms, and correspondence; prepares unusual incident reports; designs new formats or revises formats; composes and keyboards varied correspondence and responds to inquiries requiring knowledge of agency rules and procedures, such as billing procedures, payment requirements, and confidentiality and case access rules; checks for accuracy of keyboarding, spelling, grammar, and punctuation; exercises independent judgment and a command of legal, medical, and social terminology to review documents such as social histories, court reports, and correspondence to proof appropriate use of terms and accuracy of information.
  • Answers incoming phone calls and greets visitors; screens visitors/callers to determine nature of request; interviews caller to gather needed information to assess situation; refers caller to appropriate source such as intake worker, another public agency, or a community interest group; interprets to the public agency services and procedures; schedules and cancels appointments for staff; receives incoming mail and distributes to appropriate staff, which requires accessing tickler files (manual or automated) to determine appropriate distribution; prepares outgoing correspondence for mailing. 
  • Establishes and maintains case files; reviews incoming documents to ascertain proper section for placement in the case files; reviews turnaround documents (CANTS/CYCIS) for accuracy; maintains calendar of court dates; establishes and maintains tickler files (computerized or manual) to monitor case status, indicating timeframes; maintains itineraries of assigned staff; enters MARS/CYCIS information in terminal, such as activity, travel, and case reviews, retrieving, adding, changing, and deleting information; operates a copy machine to make copies. 
  • Completes and keyboards travel vouchers from handwritten materials, calculates and reviews to ensure accuracy, and returns to workers for review and signature; maintains file copy of unit vouchers and forwards for payment processing; computes mileage and allowable per diem expenses; performs timekeeping functions as requested.

(Job Responsibilities continued)

  • Provides clerical office support as a secretary to the team supervisors and professional staff; makes travel and meeting arrangements for team members; follows oral and written instruction, gaining experience and knowledge in applying evolving automated office equipment and technology to complete tasks.
  • Orients professional and other clerical staff regarding Departmental rules and office procedures; attends and provides input into team meetings; maintains updated Rules and Procedures manuals; supervises children in the office to ensure their safety and provide personal needs; maintains inventory and orders supplies and forms.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. 

Knowledge, Skills, and Abilities

 

  • Requires extensive knowledge of office practices, procedures and programs.
  • Requires extensive knowledge of composition, grammar, spelling and punctuation.
  • Requires working knowledge of basic mathematics.
  • Requires elementary knowledge of agency programs, rules and regulations.
  • Requires ability to follow oral or written instructions.
  • Requires ability to operate commonly used manual and automated office equipment and perform routine maintenance.
  • May require skill in keyboarding accurately.
  • May require skill in taking dictation accurately.
  • In addition to having a written and spoken knowledge of the English language, candidates may be required to speak and write a foreign language at a colloquial skill level in carrying out position duties in conjunction with non-English speaking individuals.

 

Employment Conditions

 

  • May require possession of an appropriate valid driver's license.

 

Education Degree

 

  • Requires knowledge, skill and mental development equivalent to completion of high school and two years of office experience.

 

Work Hours:  Monday thru Friday 8:30AM to 5:00PM  
Work Location: 505 S Schuyler Ave Kankakee, IL 60901-5133

Spervisor: Anthony Ollins
Agency Contact:

Yavette Tubbs

Email: DCFS.NorthernDCPVacancies@illinois.gov

Phone #:312-793-0093

Job Function:  Clerical and Administrative Support  

 

CANDIDATES MUST SUBMIT A SEPARATE BID FORM (as applicable) AND CMS-100/B FOR EACH POSTED VACANCY APPLIED FOR. 

 

APPLICATION INSTRUCTIONS

DO NOT APPLY ONLINE.

Please submit application via email to:DCFS.NorthernDCPVacancies@illinois.gov

Current State Employees:

  • Seeking a Promotion – Submit an Official Position Vacancy Bid Form and CMS-100B Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • Older versions of the CMS-100B will not be graded or returned to applicants. 
    • Failure to complete and submit the new CMS-100B (version dated 9/2020 or after) will result in your application being rejected.

 

  • Seeking a Transfer – Submit an Official Position Vacancy Bid FormTransfer Request, and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.  
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.

 

  • Seeking a Reduction - Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.  
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

 Former State Employees:

  • Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected. 
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

Non-State Employees:

  • Submit a CMS-100 Employment Application (version dated 9/2020 or after) and official college transcripts (where applicable) to the Agency Contact address listed above.
    • Documentation is required for each Posting/Bid ID or your application(s) will be rejected.  
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.