Resident Safety Officer (ADMIN ASSISTANT I)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

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The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

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Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  May 22, 2024

Kankakee, IL, US, 60901

Job Requisition ID:  36767

Agency :  Department of Human Services 

Opening Date:  05/22/2024
Closing Date/Time: 06/05/2024 
Salary:   Anticipated Salary: $5,051 - $7,424 per month ($60,612 - $89,088 per year)  
Job Type:   Salaried 
County:   Kankakee  
Number of Vacancies:   1  
Plan/BU: RC028   


This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.


All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.


While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.


Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.


Posting Identification Number  36767 

Position Overview

The Division of Developmental Disabilities is seeking to hire an Administrative Assistant I for the Shapiro Center located in Kankakee, Illinois to serve as the facility-wide Resident Safety Officer. This position coordinates and facilitates the center’s Environment of Care Management and Resident Safety Programs by monitoring the physical environment for safety issues; assessing hazardous risks and assisting in the planning, developing, and installing of agency programs and procedures; directing and/or participating in studies to evaluate existing and proposed programs and recommending improved safety measures to Clinical Executive Staff.  

Job Responsibilities

  1. Serves as the facility-wide Resident Safety Officer at the Shapiro Center.
  2. Coordinates the development, implementation, evaluation and revision of each management plan and the Emergency Operations Plan.
  3. Chairs the EoC Safety Committee and serves on related committees.
  4. Directs and/or participates in studies to evaluate existing and proposed programs.
  5. Participates in Critical Incident Reviews (Cl Rs) and Root Cause Analyses (RCAs) as part of the Resident Safety Program, National Patient Safety Group (NPSG), and Culture of Safety.
  6. Conducts and monitors in-service training to staff to verify services are delivered in a manner consistent with applicable standards and policies.
  7. Performs other duties as required or assigned which are reasonably within the scope of duties listed above.

Minimum Qualifications

  1. Requires knowledge, skill, and mental development equivalent to completion of four years of college, preferably with courses in public or business administration.
  2. Requires one year of professional experience in a public or private organization or completion of an agency approved professional management training program.

Preferred Qualifications

  1. Three (3) years of experience working with standards and compliance regulatory bodies such as Centers for Medicaid and Medicare (CMS), Illinois Department of Public Health (IDPH), Joint Commission and/or Occupational Safety and Health Administration (OSHA).
  2. Three (3) years of experience implementing a safety program for public or private organization.
  3. Two (2) years of experience identifying potential risks in the environment including physical threats for public or private organization.
  4. Two (2) years of experience creating, aggregating, and presenting reports in Excel, PowerPoint, or Publisher.
  5. Two (2) years of experience facilitating committee meetings including creating agendas and preparing minutes.
  6. Two (2) years of experience assessing effectiveness of and improvements for environment of care.
  7. Five (5) years of experience communicating effectively both orally and in writing.

Conditions of Employment

  1. Requires the ability to respond to emergencies after business hours, weekends, and holidays.
  2. Requires the ability to utilize office equipment, including personal computers.
  3. Requires the ability to travel in the performance of job duties.
  4. Requires ability to pass the IDHS background check.
  5. Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.

       *All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

Work Hours:  7:45am-4:15pm, Monday-Friday, 1 early & 1 late day per month (see below)  

Early shift: 6:00a-2:30p or 6:30a-3:00p

Late shift: 1:00p-9:30p or 1:30p-10:00p

Work Location: 100 E Jeffery St, Kankakee, Illinois, 60901  

Division of Developmental Disabilities

Shapiro Center

Agency Contact:  

Posting Group:  Office & Administrative Support; Social Services  

About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.


As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick Days annually (Sick days carry over from year to year)
  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

* Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)

  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 12 Weeks Paid Parental Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link:



Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:


Nearest Major Market: Kankakee
Nearest Secondary Market: Bradley