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We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  May 3, 2021

Marion, IL, US, 62959-1187

Job Requisition ID:  2618

The Illinois Department of Revenue is seeking to hire a Revenue Tax Specialist for the Collections Field Compliance office in Marion (District 9).  This position will receive supervised instruction and on-the-job training in the performance of all phases of the manual and automated collection process, account adjustment and billing, taxpayer registration, and taxpayer information. These positions will accept and complete assignments of increasing difficulty for the purpose of gaining experience and developing skills to collect delinquent tax liabilities and returns, interprets tax laws, assist taxpayers by telephone and in person, adjust accounts, register taxpayers, compute penalty and interest, and other routine and recurring functions relative to tax collecting and processing work assignments


The Illinois Department of Revenue (IDOR) administers Illinois tax laws and collects taxes in a fair, consistent, and efficient manner to provide accurate, timely, and reliable funding and information to state and local constituents.  By using best practices, IDOR strives to continuously innovate and increase accuracy, efficiency, and productivity in all areas of operations and tax administration, thereby earning respect, delivering value, and being a trusted source of information.


IDOR is a professional-minded governmental entity that values its employees and invests in their success through training and engagement.  IDOR values diversity, both culturally and professionally, and believes it can foster a more productive work environment best suited for serving the citizens and taxpayers of Illinois.


Agency: Department of Revenue

Closing Date/Time:  5/24/2021 5:00pm

Job Requisition/Posting ID: 2618

Salary: $3,544-$5,001 Monthly (Anticipated Starting Salary for Non-State - $3,544)

Job Type: Salaried Full Time

County: Wiliamson Number of Vacancies: 1 Plan/BU: RC062


Collective Bargaining Agreement language applies to this posting:

We are currently transitioning away from a paper application process to an electronic application process. This position has not been transitioned. Please follow the directions below when applying to this position.


Follow the application instructions below to apply to this position.

Description of Duties and Essential Functions

  • Receives, reviews and analyzes routine in-state and out-of-state accounts assigned by ICS, or referred from other enforcement programs, involving the various taxes administered by the Department of Revenue and debt referred from other areas, to determine the most appropriate collection action to secure delinquent tax returns, taxpayer compliance and taxpayer debt in a cost efficient manner.
  • Confers by telephone, correspondence and/or in person with taxpayers, their representatives and/or others to make demand for payment or filing of missing returns and/or debt.
  • Using the ICS or other PC systems, accesses delinquent taxpayer cases; reviews and analyzes on-line information to determine the nature of the delinquencies and/or assessments.
  • Prepares and prints remittance processing documents, when appropriate, and directs the liability to the proper account period; reschedules or transfers the case, as necessary.
  • Recommends various courses of action including jeopardy and penalty assessments.
  • Serves as a member of a project team, performing a segment of studies during the development and testing of new procedures and/or automated systems.
  • Confers with supervisor relative to new or revisions in tax laws and other regulatory material.
  • Compiles and prepares a variety of weekly, monthly and special management reports of work processed and pending.
  • As part of an on-the-job learning process, assists in processing the more difficult/complex tax account cases.

Minimum Qualifications

  • Requires a bachelor’s degree and completion of the Revenue Tax Specialist Trainee program; or requires nine years supportive tax related experience, including completion of the Revenue Tax Specialist Trainee program. 


Knowledge, Skills, and Abilities

  • Requires working knowledge of current Illinois and federal tax laws, rules, regulations and out-of-state filing requirements. 
  • Requires working knowledge of tax terminology, forms and documents utilized in the processing of tax returns and supporting documentation. 
  • Requires working knowledge of methods and procedures used in compiling and recording statistical information. 
  • Requires working knowledge of manual and automated files, procedural manuals and other related materials utilized in the research and analysis of tax returns and supporting documentation for compliance with applicable tax regulations. 
  • Requires working knowledge of tax accounting theory, principles and practices. 
  • Requires working knowledge of computer systems as related to the processing of various tax information. 
  • Requires working knowledge of manual and automated office equipment. 
  • Requires working knowledge of public relations principles and practices. 
  • Requires ability to gain and maintain satisfactory working relationships with the public and other employees. 
  • Requires ability to compose correspondence to taxpayers, their representatives and others. 
  • Requires the ability to converse and communicate effectively with taxpayers and their representatives. 

Conditions of Employment

  • Requires the completion of the Collections RTS Trainee Program. 
  • Requires physical ability to perform tasks and duties enumerated above.
  • Requires ability to lift and carry up to 25 pounds.
  • As a Department of Revenue employee, it is required to pass a tax compliance check and fingerprint background check.



Work Hours: 8:30am-5:00pm

Work Location: Collections Bureau/ Field Compliance/District 9-Marion

2309 W Main St, Marion, IL  62959


Agency Contact:

Illinois Department of Revenue - Human Resources

Willard Ice Building, 101 W Jefferson St, WIB Mail Code 5-110, Springfield, IL 62702

FAX - 217-782-9925

PHONE - 217-524-3954

EMAIL – REV.Revenue.Jobs@illinois.gov


APPLICANTS: Submit a CMS-100 Employment Application to the Agency Contact address listed above.  Failure to complete and submit the current version of the CMS-100 application may result in your application being rejected. Please use the applicable links above. DO NOT SEND ANY CMS100 APPLICATIONS TO CMS EXAMINING. ALL APPLICATIONS ARE TO BE SENT TO THE AGENCY CONTACT.


For titles requiring an automated exam, submit your application to the contact listed on the posted vacancy. CMS testing staff will contact you to schedule an exam when the posting you have applied to is eligible for testing.



Job Function: Legal and Compliance


You MUST send a paper application to the Agency Contact listed above.