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OFFICE ASSOCIATE Opt. 2- Clinical Practice

We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Aug 2, 2022

Maywood, IL, US, 60153-2442

Job Requisition ID:  17430

Agency :  Department of Children and Family Services 
Closing Date/Time: 08/17/2022
Salary:   $3,367-$4552 (Anticipated Starting Salary $3,367.00/Mo.)  
Job Type:   Salaried Full Time  
County:   Cook  
Number of Vacancies:   1  
Plan/BU:   RC014  


This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.


All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification #156651


Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Clerical Support. Under direction, this position will perform complex, specialized clerical services for Clinical Services. The position will answer phones, greet visitors, maintain files, and perform general clerical functions. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department's operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Job Responsibilities

  1. Serves as Clerical Support.
  2. Answers incoming phone calls and greets visitors.
  3. Establishes and maintains case files.
  4. Keyboards travel vouchers from handwritten materials, calculates and reviews to ensure accuracy, and returns vouchers to workers for review and signature.
  5. Orients professional and other clerical staff regarding Departmental rules and office procedures.
  6. Serves as timekeeper for the unit.
  7. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  1.  Requires knowledge, skill, and mental development equivalent to completion of high school
  2.  Requires 2 years of office experience
  3.  Requires ability to keyboard accurately at 45 wpm

Employment Conditions

  1. Requires ability to pass a background check.

Work Hours:  8:30 AM - 5:00 PM  
Work Location: 1701 S 1st Ave Maywood, IL 60153-2442  
Agency Contact:

Agency Phone #:  312-814-3791

Job Family:  Clerical and Administrative Support  


DCFS is deeply committed to the welfare and protection of children.  Our goal is to protect children by strengthening and supporting families.  In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.



Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on – click “Application Procedures” in the footer of every page of the website.


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: