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Assistant Family and Community Resource Center (FCRC) Administrator (PUBLIC SERVICE ADMINISTRATOR) (

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.
Date:  Apr 25, 2024
Location: 

Peoria, IL, US, 61602

Job Requisition ID:  37217

Agency:  Department of Human Services 

Opening Date:  04/26/2024
Closing Date/Time:  05/09/2024 
Salary:  Anticipated Salary: $7,688 - $9,697 per month ($92,256 - $116,364 per year) 
Job Type:  Salaried 
County:  Peoria 
Number of Vacancies:  1 
Plan/BU:  None 

 

****************A RESUME IS REQUIRED FOR THIS JOB POSTING****************

Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.

 

When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. 

 

Posting Identification Number  37217

Position Overview

The Division of Family & Community Services is seeking to hire an energetic and detail-oriented Assistant Family and Community Resource Center (FCRC) Administrator to oversee the operations of the Peoria County Family and Community Resource Center in Peoria, Illinois.  The position supervises and administers the activities of professional and non-professional staff providing casework services to applicants seeking public assistance or referrals.  The Division helps Illinois residents by connecting them with many programs and services.  Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.

Job Responsibilities

  1. Serves as Assistant Family and Community Resource Center (FCRC) Administrator.
  2. Serves as a working supervisor.
  3. Confers with and advises subordinate supervisors concerning personnel problems and employee evaluation issues.
  4. Conducts regularly and specially scheduled staff meetings to discuss, interpret and implement new policies and procedures or changes in existing policies and procedures.
  5. Plans and implements special management assignment projects.
  6. Coordinates workflow throughout the office on a rotational basis.
  7. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  1. Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college with course work in a social or human services field.
  2. Requires three (3) years progressively responsible administrative experience in a health or human services organization.

Preferred Qualifications

  1. Two (2) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off.
  2. Two (2) years of professional experience interpreting and implementing policies, procedures and goals of public assistance services.
  3. Two (2) years of progressively responsible administrative experience in a health or human services organization.
  4. Two (2) years of professional casework experience using social casework methods, techniques and principles gained through human services related college education or professional experience as a caseworker.
  5. Two (2) years of professional experience providing technical training and assistance to staff to ensure the accurate and timely benefits in service delivery.
  6. Two (2) years of professional experience in public speaking to small audiences.
  7. Basic proficiency in Microsoft Office Suite.

Work Hours:  Mon - Fri, 8:30am - 5:00pm 
Work Location: 103 NE Jefferson Ave, Peoria, IL 61602 

Division of Family and Community Services

Region 3

Administration

Peoria Office/Peoria County
Agency Contact:  DHS.HiringUnit@Illinois.gov
Posting Group: Leadership & Management; Social Services 

 

About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

 

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick Days annually (Sick days carry over from year to year)
  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

* Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)

  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 12 Weeks Paid Parental Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

These are just a few of the many perks available to all State employees. For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

                       

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com


Nearest Major Market: Peoria

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