Loading...
Share this Job

OFFICE ASSOCIATE - 3001500

We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Jun 3, 2021
Location: 

Peoria, IL, US, 61614-4789

Job Requisition ID:  3966

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus

 

Agency:  Department of Children and Family Services  

Bid ID Number: 2183006-832611
Closing Date/Time:  06/17/2021 
Salary:  $3092 -$4213 / Anticipated Starting Salary: $3092/mo. 
Job Type:  Salaried Full Time 
County:  Peoria 
Number of Vacancies:  1 
Plan/BU:  RC014 

 

***Do not apply online. Send CMS100 or CMS100B to the agency contact email address listed below***

 

Collective Bargaining Agreement language applies to this posting:

We are currently transitioning away from a paper application process to an electronic application process.  This position has not been transitioned. Please follow the directions below when applying to this position.

 

*****DO NOT APPLY ONLINE*****

Follow the application instructions below to apply to this position.

Job Responsibilities

  • Performs complex clerical services for the Area Administrator and professional staff; prepares and keyboards documents, forms, memoranda and letters, including legal, medical and psychological terminology; keyboards labels for outgoing mail to field offices and central office locations; maintains responsibility for all incoming and outgoing mail for the regional office; keeps mail folders up to date and in good condition; date stamps and distributes incoming mail; affixes proper postage and sorts outgoing mail according to established procedures; maintains record of postage used on meter and monitors to ensure security measures are in place for the office postage meter; exercises independent judgment and a command of legal, medical, and social terminology to review documents such as social histories, court reports and correspondence to proof for appropriate use of terms and accuracy of information.
  • Answers all incoming calls and screens callers to determine nature of request, many of which may be hostile; interviews caller to gather needed information to assess situation; transfers all calls to appropriate persons; announces callers and takes accurate messages when appropriate; maintains telephone extension listings up to date for all staff in the regional office and distributes said information to staff in the office.

(Job Responsibilities continued)

  • Greets visitors and directs walk-ins to appropriate offices and resources; provides non-technical information and assistance in person and by phone to representatives of other agencies, clients, general public and others; maintains conference room calendar and schedules meetings for staff. 
  • Orders and distributes forms from Central Stores; sorts and routes printouts to office locations; sorts and routes Action Transmittals and Policy Guide controls.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. 

Knowledge, Skills, and Abilities

  • Requires knowledge, skill, and mental development equivalent to completion of high school
  • Requires 2 years of office experience
  • Requires ability to keyboard accurately at 45 wpm
  • Requires working knowledge of legal, social, and medical terminology

Employment Conditions

 

  • Requires ability to satisfactorily pass a background check as a condition of employment

 

Work Hours:  8:30am - 5pm Mon - Fri.  
Work Location: 5415 N University St Peoria, IL 61614-4789

Supervisor: Shea Kamp

Bid ID Number: 2183006-832611
 

Agency Contact:

Name: Mary Goetten

Mailing Address: 10 Collinsville Ave., E. St. Louis, IL  62201

E-mail: mary.goetten@illinois.gov (preferred)

Phone: (618)-583-2135

 

Job Function:  Social Services 

 

*In addition to filling this position, the Department reserves the right to extend additional employment offers to applicants included on the sub-regional eligible list.  The Department will defer assignment of these additional employees to work locations within the sub-region*

  

CANDIDATES MUST SUBMIT A SEPARATE BID FORM AND CMS100 or CMS100B FOR EACH POSTED VACANCY APPLIED FOR.

PLEASE USE THE BID ID NUMBER FOR THE BID ID# ON THE APPROPRIATE APPLICATION FORM.

 

APPLICATION INSTRUCTIONS

DO NOT APPLY ONLINE

 

Current State Employees:

  • Seeking a Promotion – Submit an Official Position Vacancy Bid Form and CMS-100B Employment Application (version dated 9/2020 or after) and a legible copy of your official College Transcripts to the Agency Contact address listed above.
    • Older versions of the CMS-100B will not be graded or returned to applicants. 
    • Failure to complete and submit the new CMS-100B (version dated 9/2020 or after) will result in your application being rejected.

 

  • Seeking a Transfer – Submit an Official Position Vacancy Bid FormTransfer Request, and CMS-100 Employment Application (version dated 9/2020 or after) and a legible copy of your official College Transcripts to the Agency Contact address listed above.
    • A separate Bid Form and Application is required for each Posting/Bid ID or your bid will be rejected.  
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

  • Seeking a Reduction - Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) and a legible copy of your official College Transcripts to the Agency Contact address listed above.
    • A separate Bid Form and Application is required for each Posting/Bid ID or your bid will be rejected.  
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

 Former State Employees:

  • Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) and a legible copy of your official College Transcripts to the Agency Contact address listed above.
    • A separate Bid Form and Application is required for each Posting/Bid ID or your bid will be rejected. 
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

Non-State Employees:

  • Submit a CMS-100 Employment Application (version dated 9/2020 or after) and a legible copy of your official College Transcripts to the Agency Contact address listed above.
    • A separate Application is required for each Posting/Bid ID or your application will be rejected.  
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.