OFFICE SPECIALIST, Opt. 2 (UMP)

Position Overview

As an Office Specialist for the Division of Patrol-Troop 5; develops complex, multi-program record and report applications; develops and keyboards complex, multi-program record and report applications utilizing knowledge of Windows, Internet Explorer, and Microsoft Office Suite, including Access, Excel, Teams, Outlook, and Word; creates, keyboards, and edits correspondence, memos, and other original text; serves as Troop liaison to Department of Innovation & Technology for email updates and distribution groups; compiles and provides information to State's Attorneys offices, Circuit Clerk's Office, and Probation Office; serves as Troop liaison between the Troop and county State's Attorney's Office and Circuit Clerk's Office. This includes video requests, report requests and relaying subpoenas to officers; retrieves crash report documentation and field reports from the TraCS and iCase program for processing and dissemination; processes all incoming and outgoing mail, including updating and balancing postal meter, and creates and maintains electronic and paper file systems; creates and maintains electronic and paper file systems; disseminates various documents to outside agencies; creates and maintains frequently used address labels, business cards, and other documentation for Troop daily operations; receives invoices for Troop expenditures and enters information into SAP program; enters overtime into a database for monthly report to Central Patrol Command; answers and assists sworn and code personnel with paperwork including group insurance, worker's compensation, FMLA, deferred compensation, etc, and forwarding documentation to the appropriate personnel.

About the Agency

​​The Illinois State Police strives for excellence seeking to be one of the premiere policing agencies in the country. Our core values are Integrity, Service, and Pride. We are seeking individuals with similar values to join us on our mission to promote public safety.

Essential Functions

• Performs complex, specialized paraprofessional and technical functions. 
• Responds to telephone and email inquiries and retrieves documentation and video recordings as appropriate.
• Performs a variety of clerical functions.
• Performs a variety of paraprofessional duties in the flow and processing of personnel transactions.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to two (2) years of secretarial/business college and one year of office experience, or completion of high school and three years of office experience, or three years of independent business experience.
• Qualifying state employees, in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this classification.
• Requires skill in keyboarding accurately at thirty (30) wpm. 

Preferred Qualifications

• Prefers two (2) years of experience with office practices and procedures.
• Prefer two (2) years of experience with composition, grammar, spelling, and punctuation.
• Prefers one (1) year of experience with arithmetic computations.
• Prefers two (2) years of experience with manual and automated office equipment.
• Prefers two (2) years of experience with agency programs, rules, and regulations.
• Prefers two (2) years of experience in instruct, guide, and train others.
• Prefers two (2) years of experience in establishing and developing written instructions and procedures.
• Prefers two (2) years of experience with understanding of ISP Policy ADM 102 and the Freedom of Information Act. 

Conditions of Employment

• Requires successful completion of an ISP background check.
• Requires a negative drug screening.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job descriptions.

Benefits Package

The Illinois State Police offers a robust benefit package including:

• Flexible work schedules in many program areas
• Health, life, vision, and dental insurance.
• 12 weeks paid maternity/paternity leave.
• Pension Plan
• Deferred Compensation, and other pre-tax benefit programs.
• Employees earn twelve (12) paid sick days annually.
• Ten to twenty-five (10-25) paid vacation days based on years of service.
• Employees earn three (3) paid personal days pro-rated based on start date.
• Thirteen-Fourteen (13-14) paid state holidays annually.