Loading...
 
Share this Job

TELECOMMUNICATOR TRAINEE

We continually strive for a workforce that reflects the growing diversity within the State of Illinois.  A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public.  Bilingual skills welcome

Reasonable Accommodation Statement

Persons with disabilities are provided reasonable accommodations throughout the hiring process and during performance of all job duties.  Please email the Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524 - 7514 for further information and to request an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status).  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  May 10, 2022
Location: 

Pontiac, IL, US, 61764-9688

Job Requisition ID:  15279

Agency:  Illinois State Police  
Salary:  $3,443 - $4,472 / MONTHLY (in hire rate for Cook County $4,557 in hire rate for Kane County $3,947) 
Job Type:  Salaried Full Time 
County:  Cook; Livingston; Madison; Perry; Sangamon; Whiteside 
Number of Vacancies:  1 
Plan/BU:  RC014 

 

Collective Bargaining Agreement language applies to this requisition:
We are currently transitioning away from a paper application process to an electronic application process. This position has not been transitioned. Please follow the directions below when applying to this position.

 

DO NOT APPLY ONLINE

**DO NOT CLICK THE APPLY BUTTON**

 

CMS100/B Employment Application and all applicable documentation should be submitted to the Agency contact listed below.

 

Posting Identification #

15279

Position Overview

Under immediate supervision, on an indeterminate shift, participates in an agency-sponsored training program for a period of six to twelve months in Illinois State Police (ISP) telecommunications applications designed to develop familiarization \vith ISP telecommunications procedures and practices and the usage of two-way radio, computer terminal equipment, and telephone call taking procedures.

Job Responsibilities

  1. Participates in practical and skill development training requiring the use and/or operation of various equipment. Receives oral instructions and visually observes the proper methods of equipment use. Practices and demonstrates skill levels. Performs selected telecommunicator duties in a learning and skills development capacity under the immediate direction of a higher level telecommunicator or supervisor. Monitors, transmits, and receives emergency and police radio messages (base to base and base to mobile). Operates personal computer to enter and retrieve information through the computer based information network: Computer Aided Dispatch (CAD), Computerized Criminal History (CCH), Law Enforcement Agencies Data System (LEADS), National Law Enforcement Telecommunications System (NLETS), National Crime Information Center (NCIC), Firearm Owner's Identification (FOID), Criminal History Record Information (CHFJ), Secretary of State (SOS), National Warning System (NA WAS), Emergency Network (EmNet), and ICase. Answers and responds to incoming requests for service from the public via telephone. Operates a teletype machine to process non-voice communications.
  2. Receives on-the-job formal and/or informal orientation in training to acquaint the employee with the duties and responsibilities of the telecommunicator position and the interpretation of ISP communications procedures, Federal Communications Commission rules and regulations, and the ISP computer system.
  3. Attends classes, listens to instructors; observes visual demonstrations, takes notes, and studies course material. Takes quizzes and tests designed to evaluate progress and demonstrate knowledge of the telecommunicator trainee curriculum. If the outcome of quizzes and tests indicates the necessity, participates in remedial training.
  4. Inserts updates into operational manuals. Maintains files, inputs arrests, warnings, and motorist assist documents into a centralized computer database.
  5. Attends and participates in staff meetings, conferences, workshops, and other activities which provide meaningful learning experiences.
  6. Other duties as assigned or required.

Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to completion of four years of high school.
  • Qualifying state employees in the employee Upward Mobility Program may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this class.
  • Requires elementary knowledge of the operation and care of a keyboard and related equipment.
  • Requires elementary knowledge of office practices and procedures) business English, spelling, and commercial arithmetic.
  • Requires skill to type accurately at a minimum of 30 WPM.
  • Requires ability to receive, understand, and act upon aural and written instructions and information through the use of a two-way radio and telephone.
  • Requires a clear speaking voice.
  • Requires ability to maintain self control under stressful conditions.

Employment Conditions

  • Successfully pass a background check.
  • Successfully pass a drug screen.
  • Must be able to work assigned shifts, weekends and holidays.
  • Requires ability to acquire and maintain a valid LEADS operator certificate.

About the Agency

The Illinois State Police strives for excellence seeking to be one of the premier policing agencies in the country.  Our core values are Integrity, Service, and Pride.  We are seeking individuals with similar values to join us on our mission to promote public safety.

Work Hours:  indeterminate  
Work Location: STATEWIDE  
Agency Contact:  
ISP.JobPostings@illinois.gov  

Job Function:  Public Safety  

 

CANDIDATES MUST SUBMIT A SEPARATE BID FORM (as applicable) AND CMS-100/B FOR EACH POSTED VACANCY APPLIED FOR. 

 

APPLICATION INSTRUCTIONS

DO NOT APPLY ONLINE.

 

Submit completed application via email (include Job Requisition ID in Subject line) to:

ISP.JobPostings@illinois.gov  

 

or mail your application to:
Illinois State Police

Office of Human Resources 
801 S. 7th St., Ste. 700 Annex
Springfield, IL 62703

 

Current State Employees:

  • Seeking a Promotion – Submit an Official Position Vacancy Bid Form and CMS-100B Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • Older versions of the CMS-100B will not be graded or returned to applicants. 
    • Failure to complete and submit the new CMS-100B (version dated 9/2020 or after) will result in your application being rejected.

 

  • Seeking a Transfer – Submit an Official Position Vacancy Bid FormTransfer Request, and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.  
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.

 

  • Seeking a Reduction - Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.  
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

 Former State Employees:

  • Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
    • A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected. 
    • Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.

 

Non-State Employees:

  • Submit a CMS-100 Employment Application (version dated 9/2020 or after) and official college transcripts (where applicable) to the Agency Contact address listed above.
    • Documentation is required for each Posting/Bid ID or your application(s) will be rejected.  
    • Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.

The ISP is a Drug Free Workplace