LCA MIS ASSISTANT

Essential Function 1

Assist in monitoring and maintaining of computer and Automatic Data Processing (ADP) systems.

• New user set-up
• Monitors student and administrative local area networks
• Initiates trouble reports when required
• Schedules, monitors, and maintains system backups
• Property accountability
• Student email set-up and support
• Network security backup and firewall support
• Google admin management
• Camera system management
• Website management
• Pearson VUE lab maintenance and compliance
• Wi-Fi access point
• Network management

Essential Function 2

• Performs computer upgrades
• Software and hardware upgrades
• Performs repairs on computers and peripherals within in-house capabilities
• Evaluates and provides recommendations for the utilization of out-source vendors when repairs are needed

Essential Function 3

• Monitors and maintains the LCA telephone system consisting of voicemail, phone lines, and network communication data lines.
• Coordinates with regional offices to ensure telephone/data line problems are resolved.
• Notifies supervisor when trouble reports/service calls are required.

Minimum Qualifications 1

1.    Requires the knowledge, skill, and mental development equivalent to the completion of two years of college with course work in computer science.
2.    Requires one year of specialized experience in the use of computers in an administrative or educational environment.
3.    Requires knowledge of local area network systems utilizing Microsoft Windows operating systems and a general knowledge of network and backup operations.

Preferred Qualifications 1

1.    Prefers MCSA/MCSE Microsoft certifications.
2.    Prefers Network Administration experience.

Employment Condition 1

1. Requires the ability to pass a DOD background investigation.
2. Requires a valid driver's license in the appropriate classification as required by law.
3. Required to work a flex work schedule including weekends and evenings when necessary to meet agency needs.
4. Pearson VI-JE Administration Certification within six (6) months of employment date.
5. DOD Information Systems require Information Assurance Technical (IAT) Level I Certification (A+ preferred) or ability to obtain certification within six (6) months of employment date in accordance with DoD 8570.01-M.
6. This position is considered medium work as defined by the U.S. Department of Labor (20 CFR 404.1567(c)). Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds.