Apply »

Office Associate - DCFS CAPU - Rockford

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students.  To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.
Date:  Jul 30, 2025
Location: 

Rockford, IL, US, 61107

Job Requisition ID:  48876

OFFICE ASSOCIATE - DCFS - CAPU - ROCKFORD

Title:  Office Associate

Agency :  Department of Children and Family Services 
Closing Date/Time: 08/20/2025  

Salary:   $4004-$5245 monthly. Anticipated starting salary $4004 month.  
Job Type:   Salaried  County:   Winnebago  
Number of Vacancies:   1  
Plan/BU:   RC014

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Agency Statement & Essential Functions

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

  • Serves as Case Assignment & Placement Unit Input Associate. 
  • Keyboards and prepares a variety of complex materials, including, but not limited to, detailed data entry, highly technical reports, Department forms, and correspondence. 
  • Utilizing independent judgement, responds to inquiries from caregivers, private agencies, and all levels of DCFS staff. 
  • Maintains confirmation logs and other records pertaining to payment and case tracking and assignment transactions.  
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  • Requires knowledge, skill, and mental development equivalent to completion of high school. 
  • Requires 2 years of office experience. 
  • Requires the ability to keyboard accurately at 45 wpm.

Conditions of Employment

1. Requires the ability to pass a background check

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description. 

Education

Completion of High School. 

Competitive Selection

Required. <p class="MsoNormal"><strong>OFFICE ASSOCIATE - DCFS - CAPU - ROCKFORD</strong></p> <p class="MsoNormal"><strong>Work Hours:</strong>&nbsp;&nbsp;MON-FRI, 8:30am-5pm.&nbsp;&nbsp;<br><strong>Work Location:</strong>&nbsp;175 Executive Pkwy, Rockford, Illinois, 61107&nbsp;&nbsp;</p> <p class="MsoNormal"><strong>Supervisor</strong>:&nbsp; ANEDRIA PRITCHETT</p> <p class="MsoNormal"><strong>Req #:&nbsp;</strong>48876</p> <p class="MsoNormal"><strong>Pin #:&nbsp;</strong>181924</p> <p class="MsoNormal"><strong>PUC</strong>: 90692967</p> <p class="MsoNormal"><strong>Agency Contact:</strong>&nbsp;</p> <p class="MsoNormal">mike.bolt@illinois.gov</p> <p class="MsoNormal"><strong>Job Family:&nbsp;</strong>&nbsp;Office & Administrative Support; Social Services&nbsp;&nbsp;&nbsp;</p> <p class="MsoNormal">&nbsp;</p> <p class="MsoNormal" style="text-align: center;">This position DOES NOT contain &ldquo;Specialized Skills&rdquo; (as that term is used in CBAs).</p> <p class="MsoNormal" style="text-align: center;">&nbsp;</p> <p class="MsoNormal" style="text-align: center;"><span style="color: rgb(249, 1, 1);"><strong>APPLICATION INSTRUCTIONS</strong></span></p> <p class="MsoNormal" style="text-align: center;">Use the &ldquo;Apply&rdquo; button at the top right or bottom right of this posting to begin the application process.</p> <p class="MsoNormal" style="text-align: center;">If you are not already signed in, you will be prompted to do so.&nbsp;</p> <p class="MsoNormal" style="text-align: center;"><span style="color: rgb(249, 1, 1);">State employees</span>&nbsp;should sign in to the career portal for State of Illinois employees&nbsp;&ndash; a link is available at the top left of the&nbsp;<a href="http://illinois.jobs2web.com/">Illinois.jobs2web.com</a>&nbsp;homepage in the blue ribbon.&nbsp;</p> <p class="MsoNormal" style="text-align: center;">Non-State employees&nbsp;should log in on the using the &ldquo;View Profile&rdquo; link in the top right of the&nbsp;<a href="http://illinois.jobs2web.com/">Illinois.jobs2web.com</a>&nbsp;homepage in the blue ribbon.&nbsp; If you have never before signed in, you will be prompted to create an account.</p> <p class="MsoNormal" style="text-align: center;"><span style="color: rgb(249, 1, 1);">If you have questions about how to apply</span>, please see the following resources:</p> <p class="MsoNormal" style="text-align: center;">State employees: Log in to the&nbsp;<a href="http://hcm20.ns2cloud.com/sf/careers/jobsearch?bplte_company=SILHCM20P1">career portal</a>&nbsp;for State employees and review the&nbsp;<a href="http://www2.illinois.gov/sites/work/Documents/pdfs/InternalApplicant.2021.07.pdf">Internal Candidate Application Job Aid</a></p> <p class="MsoNormal" style="text-align: center;">Non-State employees: on&nbsp;<a href="http://illinois.jobs2web.com/">Illinois.jobs2web.com</a>&nbsp;&ndash; click &ldquo;Application Procedures&rdquo; in the footer of every page of the website.</p> <p class="MsoNormal" style="text-align: center;">&nbsp;</p> <p class="MsoNormal" style="text-align: center;"><span style="color: rgb(249, 1, 1);">The main form of communication will be through email.&nbsp;Please check your &ldquo;junk mail&rdquo;, &ldquo;spam&rdquo;, or &ldquo;other&rdquo;&nbsp;folder&nbsp;</span>for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:</p> <ul style="margin-top: 0in; text-align: center;" type="disc"> <li class="MsoNormal" style="mso-list: l0 level1 lfo1; tab-stops: list .5in;">donotreply@SIL-P1.ns2cloud.com</li> <li class="MsoNormal" style="mso-list: l0 level1 lfo1; tab-stops: list .5in;">systems@SIL-P1.ns2cloud.com</li> </ul> <p class="MsoNormal" style="text-align: center;">&nbsp;</p>

OFFICE ASSOCIATE - DCFS - CAPU - ROCKFORD

Work Hours:  MON-FRI, 8:30am-5pm.  
Work Location: 175 Executive Pkwy, Rockford, Illinois, 61107  

Supervisor:  ANEDRIA PRITCHETT

Req #: 48876

Pin #: 181924

PUC: 90692967

Agency Contact: 

mike.bolt@illinois.gov

Job Family:  Office & Administrative Support; Social Services   

 

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

 

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com


Nearest Major Market: Rockford

Apply »