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The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  May 21, 2024

Rockford, IL, US, 61107

Job Requisition ID:  36806

DCFS is deeply committed to the welfare and protection of children.  Our goal is to protect children by strengthening and supporting families.  In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.


Agency :  Department of Children and Family Services 

Position Title: Administrative Assistant II (Staff Assistant) - Rockford 
Closing Date/Time: 06/04/2024 
Salary:   Anticipated Starting Salary $5,744 monthly; Full Range $5,744 - $8,344 monthly  

Supervisor: Sarah Allen
Job Type:   Salaried 
County:   Winnebago  
Number of Vacancies:   1  
Plan/BU: RC028   

PUC: 90691302


This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.


All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.


REQ #36806

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Staff Assistant for the Deputy Director of Intact Family Services.  Under general direction, this position will provide input into the planning, development, and implementation of policies and programs, often involving sensitive and controversial issues which have a direct impact on the agency.  The position will advise the Deputy Director of the feasibility and impact of proposed procedures and operations and identify concerns, issues, and trends.  This position will also serve as liaison between the Deputy Director and professional and support staff.  The position will also conduct special projects and manage the distribution of the Deputy Director’s incoming mail.  This position provides a great opportunity for someone who is focused on ensuring that supportive functions and processes are fulfilled in an efficient, effective manner.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills and strong leadership and communication capabilities.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Job Responsibilities

1. Serves as Staff Assistant to the Deputy Director of Intact Family Services

2. Serves as liaison between the Deputy Director and professional and support staff, and performs liaison work between agencies and representatives of private organizations

3. Conducts special projects related to division programs which require interaction with executive and administrative staff, community service providers, elected officials and the general public

4. Manages the distribution of the Deputy Director’s incoming mail

5. Researches, gathers detailed information, analyzes information, and prepares responses to communications on behalf of the Deputy Director

6. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

1. Requires knowledge, skill, and mental development equivalent to completion of four years of college, preferably with courses in public or business administration

2. Requires two years of professional experience in a public or private organization

Preferred Qualifications

1. 3 years of experience serving as an administrative assistant in a public or business organization

2. 3 years of professional experience serving in a liaison capacity for a public or business organization

3. 3 years of professional experience conducting research and carrying out special assignments requiring the development or interpretation of programs and procedures in a public or business organization

Conditions of Employment

1. Requires the ability to pass a background check

Work Hours:  Monday - Friday 8:30AM - 5:00PM  
Work Location: 175 Executive Parkway, Rockford, IL, 61107  
Agency Contact: 

Tiffany Norton


Supervisor: Sarah Allen

Posting Group:  Office & Administrative Support  


This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).



Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on – click “Application Procedures” in the footer of every page of the website.


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:


Nearest Major Market: Rockford