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OPERATIONS COMMUNICATIONS SPEC TRAINEE (OPERATIONS COMMUNICATIONS SPECIALIST TRAINEE)

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.
Date:  Oct 11, 2024
Location: 

Schaumburg, IL, US, 60196

Job Requisition ID:  41951

Agency: Department of Transportation
Position Title: OPERATIONS COMM. SPEC. TRAINEE - PW700 
Closing Date/Time: 10/25/2024
Salary: Anticipated Starting Salary: $3,266 Monthly; Full Range: $3,266 - $3,797 Monthly
Job Type: Salaried
Category: Full Time 
County: Cook
Number of Vacancies: 6
Plan/BU: NR916 Pro-Tech Teamsters

 

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

 

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

 

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 

Posting Identification Number 41951 – IPR#47505

 

Position Overview
This position is accountable for performing the operational and technical functions of the Communications Center (CC) by receiving, accurately recording, and transmitting messages and information regarding highway and bridge conditions, incidents, and roadway conditions. 

Essential Functions

  • Promotes efficient and effective use of the system by managing all calls in an encouraging, helpful, polite, and concise manner, while supporting co-workers in a cooperative team effort.
  • Operates radio, telephone, telemetry, and other communications/computer systems in accordance with department policy and Federal Communications Commission (FCC) regulations.
  • Operates the Reversible Lane Controls, Highway Lighting Control System, Pumping Station Supervisory Control System, Radio Base Stations, Highway Advisory Radio Program System, and other technology systems.
  • Executes procedures to rectify hazardous conditions on the district’s highways and exercises moderate independent judgment in responding to emergency situations under the general supervision of a shift supervisor or in conjunction with more experienced district personnel.
  • Accurately prepares keyboarded and written documentation, recording all communications and incidents.
  • Obtains and disseminates information concerning traffic conditions, roadway restrictions, permit construction, and accidents to ease traffic flow and protect state property and motorists.
  • Performs duties in compliance with departmental safety rules.  Performs all duties in a manner conducive to the fair and equitable treatment of all employees.
  • Performs other duties as assigned.

Minimum Qualifications

  • Completion of two years of college OR four years of experience working in an emergency call or dispatch center in which the incumbent dispatched personnel or resources and generated incident or call taking reports.
  • Keyboard a minimum of 30 words per minute.

Preferred Qualifications

  • Radio dispatching experience, ideally in emergency services.
  • Ability to maintain harmonious relationships with co-workers, agency officials, and the general public.
  • Strong oral and written communication skills.
  • Ability to understand and utilize maps.
  • Basic computer skills and the ability to keyboard and enter data into computer systems and databases.
  • Ability to prepare detailed and accurate incident documentation.

Conditions of Employment

  • Wear a headset for radio and telephone functions.
  • Valid Illinois driver’s license.
  • Work assigned shifts, weekends, and holidays.
  • Successful completion of a background screening.
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

 

The Illinois Department of Transportation is seeking to hire Operations Communications Specialist Trainees.

 

The IDOT team works diligently to provide safe, cost-effective transportation for Illinois in ways that enhance quality of life, promote economic prosperity, and protect our environment. We are problem solvers and leaders, constantly searching for innovations and improvements in support of our commitment to providing the best multimodal transportation system for Illinois.

 

Our team fosters a culture of inclusivity. We value diversity and hold ourselves to the highest ethical standards as we work together for a common purpose. Team members frequently collaborate with colleagues and others outside the department to best meet customer needs. 

 

The department offers extensive training and career advancement opportunities. Employees also receive a robust benefit package including:

 

  • Monday-Friday work schedule
  • Flexible work schedules are available in many program areas (flexible time, hybrid scheduling).
  • Health, Life, Vision, and Dental Insurance
  • Pension Plan
  • (12) Weeks paid Maternity/Paternity Leave
  • Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
  • Employees earn (12) paid Sick Days annually.
  • New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
  • Employees earn (3) paid Personal Days annually.
  • (13-14) paid holidays annually (based on start date)
  • Tuition Reimbursement
  • Employee Assistance Program and/or mental health resources

 

We invite qualified applicants to apply to become part of our team. We are confident that you will take pride in serving Illinois and its residents and visitors.

 

Work Hours: Shift: Shift: 8:00am - 4:15 pm / Monday - Friday (45-minute lunch) (During initial training period)  

This is a 24-hour operation. The incumbent will work outside of the regular 8:00 am - 4:15 pm / Monday-Friday hours. Shifts are bid twice annually and are based on seniority.
Work Location: 201 Center Ct, Schaumburg, Illinois, 60196  
Office: Office of Highways Project Implementation/Region 1/District 1/Electrical Operations
Agency Contact: DOT.CONTACTHR@ILLINOIS.GOV
Posting Group: Transportation ; Office & Administrative Support; Public Safety

 

 

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

 

Seasonal and temporary workers should use a personal e-mail address when applying for jobs.

 

 

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • donotreply@SIL-P1.ns2cloud.com
  • systems@SIL-P1.ns2cloud.com


Nearest Major Market: Chicago

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