ACCOUNT ADJUSTMENT MANAGER (PUBLIC SERVICE ADMINISTRATOR)
Springfield, IL, US, 62701
Agency: Department of Healthcare and Family Services
Job Posting ID: CS42159
BPIS: 10043
Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015
Skill Option: Fiscal Management/Accounting/Budget/ Internal Audit/Insurance/Financial
Bilingual Option: None
Start Date: 10/18/2024
Closing Date/Time: 10/31/2024
Salary: Anticipated starting salary $9,500 - $10,500 monthly
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Plan/BU: None
****************A RESUME IS REQUIRED FOR THIS JOB POSTING****************
Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.
Job Posting Details:
The Department of Healthcare and Family Services, Division of Child Support Services is seeking to hire a highly qualified and motivated individual to join our Bureau of Statewide Field Account Reconciliation Operations in the role of Account Adjustment Manager. This position will serve as a full line supervisor in addition to assigning and reviewing work. The position will also, plan, develop, and implement procedures for processing of calculating financial obligations and support balances related to child support accounts.
The ideal candidate will have excellent leadership, communication, organizational, and analytical skills to be successful in performing the duties of Account Adjustment Manager for the South Team.
HFS values employees with different backgrounds, life experiences, and talents.
Employees receive a robust benefit package including:
- Monday-Friday work schedule
- Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
- Health, Life, Vision, and Dental Insurance
- Pension Plan
- Paid Parental Leave
- Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
- Employees earn (12) paid Sick Days annually.
- New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
- Employees earn (3) paid Personal Days annually.
- (13-14) paid holidays annually (based on start date)
If you are seeking a new opportunity, and this position appeals to you, please apply today!
At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.
HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.
Essential Functions
- Subject to management approval, serves as the Account Adjustment Manager in planning, directing, and evaluating accounting, account maintenance, and account service functions for the Account Adjustment-South Team
- Serves as a full line supervisor
- Identifies system issues which impact manual account review and adjustments
- Plans, directs, and conducts monthly team meetings to discuss policy, procedures, personnel, operations, and other topics
- Reviews, analyzes, and implements current policies, procedures, federal regulations, and accounting methods and techniques
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Minimum Qualifications
- Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college
- Requires prior experience equivalent to three (3) years of progressively responsible administrative experience in the fields of fiscal management, accounting, budgeting, internal auditing, insurance, and/or finance
Preferred Qualifications
- Two (2) years of professional experience working in the child support field
- Two (2) years of professional experience applying state and federal child support laws and policies
- Two (2) years developing and managing a supportive program for a public or private organization
- Two (2) years professional experience analyzing administrative problems to develop an effective course of action
- Two (2) years of experience conducting professional team meetings
- Two (2) years of experience conducting performance evaluations
- Two (2) years of supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off
Conditions of Employment
- This position requires the ability to pass a national background check prior to employment due to accessing confidential federal tax information
- Requires ability to travel in the performance of duties, with overnight stays as appropriate
- Requires the ability to utilize and maintain state issued equipment such as a laptop
- The conditions of employment listed here are incorporated and related to any of the job duties and listed in the job description
Work Hours: Monday - Friday 8:30a.m - 5:00p.m.
Work Location: 607 E Adams St Springfield, IL 62701-1634
Agency Contact: HFS.DCSSApps@illinois.gov
Posting Group: Leadership & Management
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Nearest Major Market: Springfield