We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents → Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status). To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history.  Employment decisions are not made based on an applicant’s wage or salary history.  To that end, please do not include wage or salary information in your resume or other profile or application materials.

Date:  Nov 20, 2023

Springfield, IL, US, 62703

Job Requisition ID:  32456

Agency :  Department of Human Services 

Opening Date: 11/21/2023
Closing Date/Time: 12/06/2023
Salary:   Anticipated Salary: $4,928 - $7,243 per month ($59,136 - $86,916 per year)  
Job Type:   Salaried Full Time  
County:   Sangamon  
Number of Vacancies:   1  
Plan/BU:   RC028  


This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.


All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.


While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.


Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.


Posting Identification Number 10-90-32456

Position Overview

The Division of Family and Community Services is seeking to hire confidential administrative support to the Bureau Chief; this position performs highly responsible staff functions of a confidential and sensitive nature; performs in an independent manner when making decisions that affects the Bureau; coordinates administrative activities for management such as property control, timekeeping, travel, etc.

Job Responsibilities

  1. Serves as confidential administrative support to the Bureau Chief.

  2. Performs confidential administrative functions for the Bureau Chief, including acting as Payroll coordinator and payroll entry for OIES.

  3. Monitors incoming mail within the office.

  4. Develops, compiles, and organizes information needed for the preparation and completion of special operation requests from the Bureau Chief or Director’s office which requires use of JIRA for meeting assignments.

  5. Coordinates office meetings, establishes agendas and ensures materials and presentation approach are gathered, compiled and ready for use or distribution at specific meetings.

  6. Performs other duties as assigned or required which are reasonably with the scope of duties enumerated above.

Minimum Qualifications

  1. Requires knowledge, skill and mental development equivalent to completion of four (4) years of college, preferably with courses in public or business administration.

  2. Requires one (1) year of professional experience in a public or private organization, or completion of an agency approved professional management training program.

Preferred Qualifications

  1. Two (2) years of professional experience discussing and/or interpreting programs and procedures for the general-public and/or other internal/external entities.

  2. Two (2) years of professional experience utilizing critical thinking skills while multi-tasking multiple projects.

  3. Two (2) years of professional experience meeting deadlines with strong attention to detail and to utilize critical thinking skills.

  4. Two (2) years of professional experience utilizing computer applications, such as Microsoft Excel, Word, Outlook and PowerPoint.

  5. Two (2) years of professional experience communicating effectively (written and orally) and making recommendations that lead to greater efficiencies and effectiveness within the office and corresponding units.

  6. Two (2) years of professional experience efficiently tracking status and/or completion of assignments across the unit to ensure such assignments are thorough and completed with designated time frames.

Conditions of Employment

  1. Requires the ability to work overtime and/or outside of regular business hours.

  2. Requires ability to travel.

*The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours:  Mon - Fri, 8:30am - 5:00pm  
Work Location: 600 E Ash St Springfield, IL 62703-2925  

Family & Community Services

Integrated Eligibility System

Bureau of Planning, Budget & Contract Compliance

Springfield/Sangamon County
Agency Contact:

Job Family:  Office & Administrative Support; Fiscal, Finance & Procurement; Legal, Audit & Compliance; Social Services  


About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.


As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program

  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance

  • 3 Paid Personal Business Days annually

  • 12 Paid Sick Days annually (Sick days carry over from year to year)

  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

           * Personal, Sick, & Vacation rates modified for 12-hour & part-time Work Schedules (as applicable)

  • 13 Paid Holidays annually, 14 on even numbered years

  • Flexible Work Schedules (when available dependent upon position)

  • 12 Weeks Paid Parental Leave

  • Deferred Compensation Program - A supplemental retirement plan

  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)

  • Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

  • GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans

  • 5% Salary Differential for Bilingual Positions

  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link:



Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:




Nearest Major Market: Springfield