ADMINISTRATIVE ASSISTANT II
Springfield, IL, US, 62762
Job Requisition ID: 53290
Opening Date: 02/23/2026
Closing Date: 03/06/2026
Agency: Department of Human Services
Class Title: ADMINISTRATIVE ASSISTANT II - 00502
Skill Option: None
Bilingual Option: None
Salary: Anticipated Salary: $7,500 - $8,500 per month ($90,000 - $102,000 per year)
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Confidential (Management Bill) Exclusion from RC028 Collective Bargaining Coverage
A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.
When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Department of Human Services is seeking to hire a proactive, detail-oriented Administrative Assistant II to serve as administrative support in the Office of the Secretary located in Springfield, Illinois. This position coordinates complex schedules, prepares briefing materials, leads confidential projects, and manages daily priorities relative to the overall administration of the fast-paced Office. This position serves as a trusted liaison and representative for the Secretary and/or designee triaging requests, advancing executive priorities, and exercising sound judgment on sensitive matters. The position leads research and analysis on key initiatives, drafts reports and policy recommendations, and strengthens organizational alignment through clear communication and process improvements.
Essential Functions
- Serves as administrative support to the Secretary of the Department of Human Services and/or designee.
- Acts as a key liaison for the Secretary and/or designee by managing communication, prioritizing and responding to requests, ensuring timely follow through on critical matters, and exercising sound judgment to elevate and expedite matters requiring executive attention.
- Conducts in-depth research on special initiatives, applying extensive knowledge of agency operations, personnel, and organizational structure, gathers detailed data and information to analyze and independently make recommendations to support the Secretary’s and/or designee’s daily decision making and strategic planning.
- Receives and determines the nature of incoming telephone calls and mail, some of which are sensitive and controversial, to independently respond or route to appropriate staff.
- Responsible for timekeeping, oversees property control, updates webpages, completes new employee onboarding and offboarding, submits webforms, orders supplies and equipment, and maintains files for the Office of the Secretary.
- Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill and mental development equivalent to completion of four (4) years college, preferably with courses in public or business administration.
- Requires two (2) years professional experience in a public or private organization.
Preferred Qualifications
- Two (2) years of professional experience meeting deadlines with strong attention to detail while multi-tasking multiple projects.
- Two (2) years of professional experience communicating effectively with both internal and external officials, providers and/or the general public in oral and written form.
- Two (2) years of professional experience conducting special projects which include evaluating existing and proposed programs, policies and procedures for a public or private organization.
- Two (2) years of professional experience working in a public or private organization maintaining confidentiality and handling sensitive information with professionalism.
- Two (2) years of professional experience assisting in the planning, development and installation of programs, policies and procedures for a public or private organization.
- Two (2) years of professional experience researching and developing correspondence to internal and/or external individuals.
Conditions of Employment
- Requires the ability to utilize office equipment including personal computers and basic proficiency in computer software such as Microsoft, Outlook and Excel.
*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.
Work Hours: Mon - Fri, 8:30am - 5:00pm; 1-hour unpaid lunch
Headquarter Location: 100 S Grand Ave E, Springfield, Illinois, 62762
Secretary's Office
Administration
Work County: Sangamon
Agency Contact: DHS.HiringUnit@illinois.gov
Posting Group: Office & Administrative Support; Social Services
About the Agency
The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy, safe, and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion, Accessibility, Responsibility, and Equity.
As a State of Illinois Employee, you will receive a robust benefit package that includes the following:
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://cms.illinois.gov/benefits/stateemployee.html
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Nearest Major Market: Springfield